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aodhom's avatar
aodhom
New member | Level 2
8 years ago
Solved

V2 migration - get user email on V1

Hey all,   We've a lot of existing users connected via our Dropbox app and the Dropbox v1 API.   Unfortunately we were not storing their Dropbox email address on our side, so a lot of customers w...
API
  • Greg-DB's avatar
    Greg-DB
    8 years ago
    No, there isn't a way to do this in that case. Retrieving account information for an access token is only possible via the API, but it requires that the access token be valid. In this case, where the user is suspended, the access token can no longer be used. (This is similar to the case where the user deleted their own Dropbox account.
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
No, there isn't a way to do this in that case. Retrieving account information for an access token is only possible via the API, but it requires that the access token be valid. In this case, where the user is suspended, the access token can no longer be used. (This is similar to the case where the user deleted their own Dropbox account.

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