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Why doesn't Dropbox show up in my document browser?

Explorer | Level 3

When I open my Files app, I see the standard options (iCloud Drive, On my iPhone, Recently Deleted) plus a few cloud services (Google Drive, Dropbox, Quip)

When I create a new Document Based App, I see the standard options + only Google Drive

 

This is after hitting ... -> Edit, so Dropbox isn't just hidden. There's no way to access it in my app.


Is there something I need to customize in my app to make Dropbox show up using the Document Browser?

6 Replies 6
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Re: Why doesn't Dropbox show up in my document browser?

Dropboxer
Dropboxer

Hi @Nick-Kleinschmidt, thanks for messaging today!

 

Just to clarify, are you creating a new document in an app, or are you creating a new app yourself using the Dropbox API and don’t see an option to select Dropbox?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why doesn't Dropbox show up in my document browser?

Explorer | Level 3

I'm creating a new iOS app using Apple's SDK. I have Dropbox installed on my device, but haven't integrated the Dropbox SDK into my app. Steps to reproduce:

 

1. Create a new Document-based app following Apple's instructions - https://developer.apple.com/documentation/uikit/view_controllers/adding_a_document_browser_to_your_a...

2. Launch it on iPhone

3. See iCloud and Google Drive working automatically in my app, don't see Dropbox

4. Navigate to root of the document browser, tap ... -> Edit, verify that Dropbox isn't present

5. Quit my new app and open the Files app, verify that Dropbox is present

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Re: Why doesn't Dropbox show up in my document browser?

Dropboxer
Dropboxer

Thanks for the info. As this is your own application, it would be best to post this in the API forum directly for the team there to assist further!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Why doesn't Dropbox show up in my document browser?

Explorer | Level 3

@Jay Isn't this already posted in Dropbox API Support & Feedback? That link looks like the same place

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Re: Why doesn't Dropbox show up in my document browser?

Dropboxer
Dropboxer

@Nick-Kleinschmidt This post is currently in the API forum (a moderator may have moved it), and I can help with questions regarding the Dropbox API. I'm afraid I can't offer much help with this topic though since it's not actually about the Dropbox API, but rather using the functionality provided by iOS and the Dropbox iOS app.

 

There might be folks with some knowledge on this in Installs & Integrations. Otherwise, if you want you can open a ticket and I'll try to redirect it to someone internally who may know more about this.

Highlighted

Re: Why doesn't Dropbox show up in my document browser?

Explorer | Level 3

Makes sense, thanks, @Greg K. I just opened a ticket, I'll also post in Installs & Integrations to see if anyone on the community side has heard of this.

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