Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
tsumit g.
9 years agoHelpful | Level 6
app's team limit
Hello! Recently we stumbled upon an error while trying to authorize our app. The message displayed is below. This app has reached its team limit. Contact the app developer and ask them to use ...
tsumit g.
9 years agoHelpful | Level 6
Thanks Greg! Can you please explain what you mean by "linking teams to your app"? We always had a single team, inviting, modifying and deleting members from that team.
But we started seeing this error only recently. How does Dropbox determine that the app is trying to link more than one team? what triggers that scenario?
Greg-DB
Dropbox Community Moderator
9 years agoBy "linking" a team to an app, I'm referring to when a team admin goes through the OAuth app authorization flow to authorize an app to connect to their team. You can find more information on the OAuth app authorization flow here: (it's written for apps that link to individual users, but the process is essentially the same for apps that link to teams)
https://www.dropbox.com/developers/reference/oauthguide
For reference, there are two main types of apps. "Dropbox API" apps link to individual users, and "Dropbox Business API" apps link to entire teams.
1. Yes, development vs production status applies to both user and team apps. You can find information on this with respect to the Business API apps here:
https://www.dropbox.com/developers/documentation/http/teams#production
2. The 500 user limit only applies to user apps. For business apps, the limit is 5 teams, regardless of the number of members on any particular team.
3. Those first two graphs are specific to user apps, so they won't show the number of linked teams. We'll consider this a feature request for graphs of that sort for teams.
About Dropbox API Support and Feedback
Get help with the Dropbox API from fellow developers and experts.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!