cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you’ve changed your email address, now's the perfect time to update it on your Dropbox account and we’re here to help! Learn more here.

Dropbox Dash Beta

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't find applications

Can't find applications

joch6n
Helpful | Level 6

Dash doesn't show/find applications where the executable is located in:

C:\Users\[USERNAME]\AppData\Local\Microsoft\WindowsApps\

 

Tools:

Affinity Designer

Affinity Photo

...

7 Replies 7

Barbara
Dropbox Engineer

Hi @joch6n - - thanks for reaching out! 

It sounds like you may need to add a searchable folder for Dropbox Dash to locate these applications. 

Dropbox Dash will automatically search your system folders like your “Desktop,” “Downloads,” and “Documents” folders. To add more searchable folders to Dropbox Dash: 

  1. Open the Dropbox Dash desktop app.
  2. Click the gear icon in the upper right.
  3. Click Search folders.
  4. Click + Add new folder.
  5. Locate the folder you’d like to add, then click Open.

Also, please be aware of the following for directory search:

Feel free to reach out to Support here if you have any additional questions!

 

joch6n
Helpful | Level 6

1. I think Dash should find all installed apps without the user have to add each folder manually.

2. I tried to add the folder manually, but Dash still don't list the apps.

Rich
Super User II

@joch6n wrote:

I tried to add the folder manually, but Dash still don't list the apps.


Is the Windows Search service running and is that folder's location being indexed by Windows? As Barbara mentioned, Dash uses the Windows Search Index. If the location that you're expecting to find in Dash isn't being indexed by Windows, Dash likely won't know about it.

joch6n
Helpful | Level 6

Windows Search and the indexing is running. The Windows Search shows all Apps.

I also have added the named folder explicitly.

WhoISTROiSi
New member | Level 2

It's wonky.

 

I searched for "Microsoft Word".

 

0 results.

 

Then I checked my start menu and realized that there is no "Microsoft Word". There is a program called just simply "Word" inside my "Microsoft Office" folder.

 

So when I searched "word", that was the only thing that came up. The MS program. Why did I not get more results for the single word, "word"?

 

Weird.

 

This is my third post and may be my last because this program is borderline bloatware with some spyware mixed in. Plus no Firefox support (I know it's too hard for developers to write for FF these days. Poor guys/gals.)

 

You know what helps find local programs faster? Windows search. And I can get to it with keyboard shortcuts! Win > Tab. Simple.

 

WiT

Barbara
Dropbox Engineer

Hi @joch6n Do you mind if we send you an email to establish a Support ticket? We'd like to take a deeper look into why the applications are not being listed by Dash.

 

Regards, 

Barbara

Dash Support

 

joch6n
Helpful | Level 6

Go for it

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    joch6n Helpful | Level 6
  • User avatar
    Barbara Dropbox Engineer
  • User avatar
    WhoISTROiSi New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?