Not applicable

how was this resolved? I am trying to resolve it though their support but nothing is happening and any solution the give me won't work

I found was to open the actually documents, saved, then closed the documents.  That got rid of the icons for good.

But yesterday I thought I found the answer - I clicked the icon itself, and the icon vanished.  But actually I just checked it again now, and the icon is back !!! 

Yes, this is what has happened to me also. Am trying to get it solved with Dropbox and it just isn't getting anywhere. Such a pain. Shall we keep each other informed in case one of us gets an answer?

not appicable

Yes, I did exactly the same as you and then the next day the clouds with arrows were all back again!

Indeed, let's keep in touch.

Came looking for a fix to this. Opening all files isn't possible and all image links within an InDesign doc are all broken until you open the image, then close it. So clunky! Would love to know if anyone has had success with Dropbox support.

I was messaging Support back and forth on Facebook Messenger for days and got nowhere.   A few days later it was suddenly 'fixed' and the problem went away.

im also confused, why is this cloud icon similar to iCloud Drive appears all of the sudden? 

even checked if i have the Dropbox folder by mistake in the iCloud Drive but not.

why are files not available anymore in the folder?!!

how can i stop this, it is retarded. if i wanted to use that i would have used iCloud Drive which i pay for already!! 

is this a joke?! file is not available offline anymore, spent an hour trying to find a way to disable it and no luck.

So i had to come here and rant about how dissatisfied i am with this useless smart sync that you push down our throats Dropbox!!

i am using this since 10years + and always had great respect on how fluent this is made an i am always saving client preview files on Dropbox but i need to access them on my local desktop too! at least for a few hours.

when i finish the project i dont care, but in those hours i export jpegs as photographer, i want to be able to open the files again and compare without that annoying download icon like button.

if i wanted that i could have used iCloud that i am paying for already!

sooo crazy i lost so much time today