You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

  • User34's avatar
    User34
    Helpful | Level 6

    This is resolved now.  

    • jo1971's avatar
      jo1971
      Explorer | Level 4

      how was this resolved? I am trying to resolve it though their support but nothing is happening and any solution the give me won't work

      • User34's avatar
        User34
        Helpful | Level 6

        I found was to open the actually documents, saved, then closed the documents.  That got rid of the icons for good.

        But yesterday I thought I found the answer - I clicked the icon itself, and the icon vanished.  But actually I just checked it again now, and the icon is back !!! 

         

  • anonymous's avatar
    anonymous

    im also confused, why is this cloud icon similar to iCloud Drive appears all of the sudden? 

    even checked if i have the Dropbox folder by mistake in the iCloud Drive but not.

    why are files not available anymore in the folder?!!

    how can i stop this, it is retarded. if i wanted to use that i would have used iCloud Drive which i pay for already!! 

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff

      Hi anonymous, I'd be happy to help! 

       

      When you say that your files in the Dropbox folder aren't available anymore, do you mean that they're not available offline? If you meant something different is happening, be sure to let me know.

       

      Have you tried following these steps, in order to make your folders, and files available offline? 

       

      As for the new icons for macOS, feel free to take a look into this Help Center article. 

       

      Let me know more, and we'll take it from there! 

      • anonymous's avatar
        anonymous

        is this a joke?! file is not available offline anymore, spent an hour trying to find a way to disable it and no luck.

         

        So i had to come here and rant about how dissatisfied i am with this useless smart sync that you push down our throats Dropbox!!

        i am using this since 10years + and always had great respect on how fluent this is made an i am always saving client preview files on Dropbox but i need to access them on my local desktop too! at least for a few hours.

        when i finish the project i dont care, but in those hours i export jpegs as photographer, i want to be able to open the files again and compare without that annoying download icon like button.

        if i wanted that i could have used iCloud that i am paying for already!

        sooo crazy i lost so much time today