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Error: "Couldn't complete share" - how can I resolve this?
Hi! I have this error with my Dropbox when I was testing the file sharing feature after trying to revive my Dropbox after a while. I'm on the free plan at the moment. Earlier, I had a notice saying. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement. I'm not sure where it went wrong but I was only trying to test the sharing feature. I would like assistance into this matter please. Thank you.
My shortcut files in my Dropbox folder on Windows have stopped working
Dropbox Plan Basic Device Acer Laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Files kept in Dropbox folder on each PC laptop Question or Issue Most of the file shortcuts on one of my laptops have stopped working. They have no associated icon, and when double-clicked, the destination file is not opened. When I right-click on the Dropbox app icon at the bottom of the screen, above the Dropbox item, there was an item consisting of a mysterious series of symbol characters (see screen captures below). I have unpinned it from the list, but the problem still persists. I can open the shortcuts, however, via the Dropbox App. Thank you for your help. Greg
Files not showing up in File Requests folder
Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the emails show up in my File Request folder. I believe I have enough space remaining in my account. Any idea why the other photo image files are not showing up? If they were uploaded as the email indicates, where might they be? I am not that savvy with Dropbox, so any assistance would be appreciated!
Error 415 when trying to print files from the website
Device (Computer) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (latest version) Syncing Status (I don't know) Question or Issue Hi, I have a problem with Dropbox and I don't know which is the cause. I usually upload books I need at school in my Dropbox in order to use them with kids at school. Sometimes I need to print some pages from these books and every time I needed it always works. Now I upload other 3 books. The upload went ok, I can see the books on the website (and also at home) but from the website I can't print any pages. These three books go from 121,000KB to 139,000KB... the other books are less than 100,000KB. Could be this the problem? The weight? If it is correct, how can I solve the problem? Thank you
Dropbox Not Syncing on Windows 11 — Files Stuck with Blue Sync Icon
Hi everyone, I’ve been using Dropbox on my Windows 11 laptop without any issues until recently. Now some of my files are stuck with the blue syncing icon and never finish uploading. I’ve tried pausing/resuming sync, restarting Dropbox, and even reinstalling the desktop app — but the same issue keeps coming back. My internet connection is stable, and there’s still plenty of storage space in my Dropbox account. The web version shows the files as “waiting to upload,” but they never complete. Is there a recent bug or update causing this? Would really appreciate any advice or troubleshooting steps from the community. Thanks!
