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Dropbox Basic
233 Topics
'Empty files cannot be uploaded' error no matter the platform I'm using when trying to upload.
I have recently set up a basic account to try Dropbox out. I have successfully managed to upload some videos and photos from my iphone to my dropbox account. I have hardly used any of the allowance I have. I am now trying to do the same and I keep getting the message 'empty files cannot be uploaded' They are Mov or jpeg files I have tried to uplaod to dropbox directly, saving the files on my desktop and also 'requested files' via an email link. None work. Going round and round in circles. HELP!!!11KViews2likes19Comments
I need to mirror my Dropbox Folder on my desktop for 3 separate devices.
Perhaps a very basic question. I have a Dropbox folder that I wish to work on with three separate computers (all mine). I want the contents of the folder to also reside on each of these devices, with changes synced to DB. I wish to not depend on always having access to DB so I must have the files on the devices also. I don't wish the entire devices to be synced, but want the chosen folder to be visible on each desktop. What's the easy way to do so?Solved19KViews0likes5Comments
How do I see the email address that was used to submit a file?
How do I see the email that was used to submit the file? In the file link, they are asked to put their name+email. As part of the naming convention, I can see the name but I need access to the customer's email as well to send a follow-up..43Views0likes2Comments
"Green tick with white background" but I see this icon on almost all of my files.
I've been a user and paid subscriber to Dropbox for about a decade. I use Drobox for sharing my files across multiple devices and occasionally for sharing files with other people who don't always have Dropbox accounts. I don't work as part of an organisation so I don't use any of the team or business related features. I often recommend people use Dropbox over other cloud storage as I've always been impressed with Dropbox. I've just started seeing the normal green background tick replaced with a white background tick on multiple files and folders. According to the help pages these white background ticks can only appear on folders yet I have them on multiple files. The help page says this green tick with a white background and green circle 'Contains files that are both available offline and online-only. A white circle with a green outline and a green checkmark can only appear on a folder. It means the folder contains a mix of files and folders that are ”available offline” and “online-only”.' Looking at the files it looks like some of these are files I've previously shared with other people but that doesn’t match the description here. My recolection is the shared folders had a different icon but that seems to have changed. What would be nice would be for a company to be consistent with their icons rather that occasionally going for a total redesign just because someone has said it's fashionable to have a new look. If you have to have a new look please, at least, keep the basic symbolism consistent with the past for the sake of your long term loyal customers. When you do release an update please also release an update of the help files as the statement that 'A white circle with a green outline and a green checkmark can only appear on a folder' is not true as I have it all over my files.11KViews2likes6Comments
I need to save my Android photos to Dropbox directly as .jpg not .jpeg.
Hi all, As of a few days ago I finally figured out a great solution to my workflow by using an Android phone to take my pictures directly into Dropbox as Android creates .jpg file extensions which is the only extension a few of my other online systems accept. After checking the process again yesterday, I noticed that right clicking on the image to get the direct link now produces a .jpeg extension in the URL and is now unusable. This literally happened within a week of me figuring out the perfect flow. Now, I am back to square one sadly. I am hoping someone out there knows the answer. Many thanks!Solved4.3KViews0likes12CommentsWhy is Dropbox suddenly blocking file sharing?
Device X230 Operating System/Browser (if using the web) Win10 Dropbox App Version (if using the app) Latest Syncing Status Up to date Question or Issue I know many people have had this issue with file sharing being blocked. I understand there are some workarounds. Last night I sent off my Christmas message video.. and the link failed. Apparently due to phishing content. But it was my own content. Doh. So my question is.. WHY is Dropbox obstructing this basic cloud storage function? Is it a mistake? Or just a bad policy decision? Of course it is bonkers and annoying. Otherwise, Happy Christmas to all!!34Views0likes2CommentsFTP server setup in Dropbox. How to set-it up?
Hello All, I have a remote camera at my cabin in Tennessee, it is accessible through an app and is always on. The camera typically senses movement will snap 3 pictures and upload/email them to my gmail account. However gmail has changed access using 3rd party apps and I can no longer receive the pictures. I was told I can setup dropbox as an FTP server and my camera will upload to my dropbox, all videos and pictures. Is this possible? and if so, would anyone have a step by step to set this up? Thx for the helpSolved5.5KViews0likes4Comments
