Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
User34
3 years agoHelpful | Level 7
Not applicable
Not applicable
This is resolved now.
24 Replies
Replies have been turned off for this discussion
- Megan3 years ago
Dropbox Community Moderator
Hi anonymous, I'd be happy to help!
When you say that your files in the Dropbox folder aren't available anymore, do you mean that they're not available offline? If you meant something different is happening, be sure to let me know.
Have you tried following these steps, in order to make your folders, and files available offline?
As for the new icons for macOS, feel free to take a look into this Help Center article.
Let me know more, and we'll take it from there!
- Anonymous3 years ago
i mean they are there but i see only a thumb instead of the file. then i have to click that stupid cloud like icon with an arrow and wait a few seconds minutes to be able to see that file again,
that file that i just put there!
this is not the dropbox i used to know
- Anonymous3 years ago
and why do you modify the title of my post?! cant we talk freely in here Lame
- Megan3 years ago
Dropbox Community Moderator
Hi anonymous, I just merged your second post, under the first thread you used, in order to post your query. Now, what you described sounds like you're syncing an online-only file, and making it available offline, is that the case?
Can you send me a couple of screenshots, in order for me to have a clear visual of the behavior you mentioned?
- Anonymous3 years ago
arght
so much time to waste because someone thought to complicate it!!!
i just copied a file locally into the dropbox folder that is local
on osx, in finder
like usual
like i do since 2009
why does it go away from my computer and have to press that arrow to download in order to preview a lousy jpeg again.
- Anonymous3 years ago
- User343 years agoHelpful | Level 7
This IS NO longer an issue, please can you start a new thread for your issue?
I am getting notifications and cant turn them off.
Thank you
- Walter3 years ago
Dropbox Community Moderator
Hey anonymous, I just wanted to mention that it sounds like you update to the new version of the desktop app for Mac OS. You can have a look here for more information about the expected changes.
As for you User34, note that you can unsubscribe from a Community post you're following (or posted in), by clicking on the ellipsis button on the upper right corner of the post and clicking on the relevant option.
I hope this helps!
- User343 years agoHelpful | Level 7
Walter I tried but cant unsubscribe, please kindly start a new thread, and this thread was RESOLVED and it is NOT AN ISSUE.
It's working fine. Thanks again 🙂
- Walter3 years ago
Dropbox Community Moderator
Are you getting an error or just not seeing the option User34?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!