We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
I_1234
5 days agoNew member | Level 2
Job application not submitting on the site
Hello,
I am trying to apply to the GTM FInance Manager, Sales and MArketing positions but once I click submit the page just resets to the top.
I am sure I am not missing any mandatory fields
Thank you
9 Replies
- Jay5 days ago
Dropbox Community Moderator
Hi I_1234, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes!
- I_12345 days agoNew member | Level 2
Thanks Jay ' I´ve tried clearing cache, changing browsers and turning off extensions and still get the same.
The fields for email and phone are highlighted as if to show an error, but they are correct.
- Jay5 days ago
Dropbox Community Moderator
Could you attach a screenshot showing the error you're getting if any, while hiding any personal info?
Are you certain that you filled in all the fields on the page, as mentioned in this thread?
- I_12345 days agoNew member | Level 2
I am not getting any error, just the page goes back to the top, and the phone and e-mail fields are colored yellow. I have tried writing the pone with and without dashes
- MaudeFrancisty4 days agoExplorer | Level 3
Hello,
I am trying to apply to this position GTM Finance Manager, Sales & Marketing
But as soon as I press Submit application the page reload to the beginning and doesnt submit.
I tried to apply several time on google chrome and internet explorer both also incognito.
All fields are field. I uploaed a resumee and cover letter in PDF format.
What could be the issue ? Now that I am trying for 1 hour to apply I would like to finaly successed :) Thank you
- Nancy3 days ago
Dropbox Community Moderator
Hey MaudeFrancisty , are you getting an error stating that one of the required fields is empty?
If yes, can you also check out Rich’s post here, and let me know if it helps?
- MaudeFrancisty3 days agoExplorer | Level 3
Hey Nancy , thank you for your message. I have zero error messages. Everything is field. I uploaded my resume and a cover letter as PDF. Before my phone number I added a +. I tried in Google Chrome, internet explorer, Firefox and incognito. It is not submitting. The window just go back to the top of the page....
- Neal Mc2 days ago
Community Manager
Hi I_1234 and MaudeFrancisty
Thanks for reaching out about this and apologies for any inconvenience caused.
I've raised this issue with the relevant team internally and I will let you know as soon as I have any kind of update.
- DF-Dropbox2 days ago
Community Manager
Hey I_1234 and MaudeFrancisty
Just dropping in with an update, this should be all fixed now! Thanks for bringing it to our attention
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!