Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
I created 2.4M files over the limit on the desktop app and now it's stuck syncing.
Application Affected Dropbox Device Dell OptiPlex 980 Operating System/Browser (if using the web) Ubuntu Linux Dropbox App Version (if using the app) v237.4.5655 Question or Issue I created 2.4M CSV files for a client, and the Dropbox app starting to upload these files. After almost 48 hours of this, I discovered that this was way too many files. My remediation was to exclude the top-levl directory from syncing. I made that change ten hours ago, but the app is still grinding away, doing something. I tried exporting the logs to find out what it might be doing, but the logs just show up as binary data -- I don't know how to read them. How can I sort this out?
Finder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu). Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet. Has anyone found a fix or workaround to restore the Finder context menu actions? Thanks!
The desktop app isn't booting up automatically on Mac OS, and there's two Dropbox folders
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud - multiple times have uninstalled and reinstalled dropbox to try and fix - recently i found the advanced reinstall pages on dropbox with some terminal instructions - when i went to reinstall there was for first time toggle to opt out of File Provider which i did not click - now i have two dropbox file folders - one under user name (with the complete files on computer hard drive as should be) and now one under user name/library/cloudstorage/ - trouble is when i now click on dropbox in finder that has the files but all showing in cloud only - the other one is there but in a different place in finder - worried now about files on hard drive no longer syncing correctly - and the worst is the dropbox app with still not load at startup - could really use some help and adviceFiles won't save
Twice in the last 7 weeks I've been completely unable to save a document. I've tried renaming it, and it won't rename-- it just stays as the original name. No error message. The system "blinks" and reverts back to the original name each time I go to "save as" and try to update the file name. The side box pops up each time: "Meet the dropbox badge" as if I've opened a new file. The document continues to say it was last updated 3 months ago when I just did 30 minutes of work on it this morning and tried to save it repeatedly. I can save my Word doc as a pdf-- that's the only saving I can do. But, that means I can't open it up and continue to work on it later this afternoon. I primarily use the desktop app. However, the file is not saving online, either. It is not the same file that had this same problem in early March, making me worry that I could lose work on any file at any time. There was no warning that something was wrong with the file when I started working on it. I'm afraid to close the document now for fear of losing my work. What can I do?? This is a Windows 11 computer. No other issues have occurred with it. Last time, Dropbox said this happened because the system had a recent update. However, that is not the case this time!
How can I create local copies of my files on the Mac Dropbox app?
Device: Mac Studio Operating System/Browser (if using the web): Mac OS Tahoe Syncing Status Up to date Question or Issue I have been using Dropbox for years. I have selective sync and everything is online. I want to create a local copy. How do I do that? I donot want to go folder by folder and say keep a local copy. I want to still have all folders on line just to keep a local copy of every thing in simple action. I am also considering keeping a synced copy on my Ugreen NAS. How do I do that? Thank you for your help.Sync Issues with integrated Dropbox app on Mac
Device (Mac mini m4 / iMac m1 etc.) Syncing Status Up to date Question or Issue Hi all, my team and I are using dropbox via the integrated app system in the Mac finder. We have been using this for years with little to no issues, until last week we started having an issue where team members would upload or edit files, and these would not be visible to anyone else but themselves. I have found that manually clicking on the dropbox icon (in the top right) to check for sync errors, resulted in it saying that all sends were up-to-date, but if you clicked pause for 30 mins, and then immediately resumed, it would then sync said files. In some cases also, the files would sync after 24 hours on their own. Has anyone got any ideas as to why this might be happening, and if so how to make sure all dropbox remain synced please, I would be extremely grateful. Regards Sam
Turned on a really old computer and all my files went back to older versions
Short Version: Is there a way to just bulk undo the most recent sync of my Dropbox folder? Long Version: I don't use file syncing with Dropbox these days, preferring to manually upload specific files and folders as-needed for collaboration. I don't even have the desktop apps installed anymore. This past week I was cleaning up some clutter and found an old Mac mini, unused for at least five years. I plugged it in and turned it on to make sure it was in a condition suitable for recycling and the very old version of Dropbox that was installed immediately started syncing all of my files from 5+ years ago. So now my Dropbox folder is a mess and my quota is blown. Is there any way to undo this aside from manually sorting through my Dropbox folder? Thanks.Selective Sync mess after migration to new Mac
Device MacBook Air Operating System/Browser (if using the web) MacOS 15.7 Dropbox App Version (if using the app) The dropbox app does not work on the new computer Syncing Status "Syncing 43 files" Question or Issue I am having the same issue that many other users seem to have after migrating to a new Mac. Many of my dropbox folders have Selective Sync conflicts. This includes my Downloads folder, which means I cannot see or access any new or existing downloads. Which, in turn, means I cannot download a new Dropbox app for MacOS 15.7. Previous threads on this topic seem to boil down to "you shoudn't have used Mac Migration Assistant, and now you have to sort through your whole dropbox manually." Is there any better advice? Any why in the world is there no warning about this? Surely it happens every day!