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4945 TopicsI'm seeing a "Reconnecting to the internet, this may take a moment" error on my Windows 10 device.
Hello! Let me say right away that English is not my native language - sorry. Recently (possibly coinciding with the replacement of the motherboard and processor with new, but identical one to one) - the Dropbox icon became gray and "Connecting..." Windows 10 Pro (22H2, OS Build 19045.2604) Dropbox desktop app (version 220.4.4126) is giving me the "Reconnecting to the internet, this may take a moment" error message, but if you go to "View sync issues", there is a message "You have no sync issues". I will say right away that I have read many messages on the forum, on the Internet and have done all possible and even impossible checks and actions, for example: - deleting cookies and registry entries - completely uninstalling the program and reinstalling it - installing other (earlier) versions - no VPN, no antivirus, firewall disabled - ipconfig /flushdns, disable IPv6 and so on At the same time, the page https://www.dropbox.com/home opens smoothly in the browser and there are no problems with the Internet at all and never have been. Please help me solve my problem! Thanks in advance! P.S. Please delete the duplicate topic: https://www.dropboxforum.com/discussions/Welcome/windows-10-reconnecting-to-the-internet-this-may-take-a-moment/827117/replies/827118105Views1like10CommentsTasks on Dropbox Paper aren't syncing
For a few days now (looks like the issues started mid-march 2025), the to-dos lists on Paper are no longer synced. This happens on the web UI and on the Paper app (used on 2 different devices). Both lists are consistent (what I see on the web is exactly the same as what I see on the app), but the lists are not consistent with the Paper documents. For instance: A to-do removed on a Paper document is still on the to-dos list, A to-do that had been completed on the Paper document is still marked as "to-do" on the to-dos list, A to-do which due date had been changed stills have the old date on the list. Note that I'm using Dropbox Paper for years, and it's the first time I'm having this issue. Thanks in advance for the help!46Views0likes6CommentsPhoto updates to USB from Dropbox
Hi, Iâm an Emergency Services photographer, and I regularly provide USBâs filled with images of their station, trucks and personnel. Each time I receive a USB back to add new content, I have to manually delete the existing files from the USB to put the new Synced DropBox stuff onto it or manually select the rows of photos and Copy & Paste them onto the USB file. upload the updated versions, and then copy everything back onto the USB. It would be incredibly helpful to have a feature where I can simply select new content and press âUpload New Content to USB,â allowing the system to automatically update the drive with only the new additions. (I upload photos from my iPad onto the cloud then use the Dragging and Copy and Paste feature on laptop.) Iâd love for this idea to be considered! - Ty93Views0likes4CommentsHow to check what has been synced when using the app and how to access its preferences?
I started a free trial on 18.3.25. I am completely lost! I seem to have a Business Plan, but I don't want that. I just wanted to transfer some folders/files onto a new laptop. Dropbox seems to have transferred the videos/music from my USB, onto Dropbox, without asking and automatically synced 'something'. I don't know what. (although thankfully, it did seem to movedmy photos onto the new laptop) I don't know what has been synced? 2. I made some adjustments to preferences, but I cannot find 'preferences' again, to check if noted. Where do I find Preferences? 3. I have deleted the taskbar icon by mistake and so cannot access my account. 4. I am worried sick that if I do not continue with Dropbox, that I will lose all my files/folders in Documents,Music, Videos and possibly Pictures? Is that so?55Views0likes4CommentsOption to NOT sync hidden files
Allow the user to set an option to NOT sync files with hidden attribute. Some applications create lots of hidden files to handle internal processes. These files are important for the current operation of an application, but not for the user via Dropbox. A less useful option would be to allow the user to specify a blacklist of filenames or folder names to not sync. *.tmp or .profile12Views0likes0CommentsDelay sync/check for deletion
Allow the user to specify a delay for Dropbox to identify a file for syncing, and check if the file has been deleted during the sync. Some applications create temporary files/folders beyond the control of the user. If these files are held open by Dropbox when the application attempts to remove them, they are left behind. Of particular issue are applications that generate HTML output files. A temporary directory can be left behind that if deleted by the user, Windows will also delete the 'linked' html file. This causes endless headaches. The delay should be user-adjustable with a default of 0.8Views0likes0CommentsThe app re-indexes all files after each restart on Mac.
Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minutes. It does finally complete, but it would obviously be much better if this did not happen.210Views2likes31CommentsDropbox application not syncing on new Windows 11 computer
I just bought a brand new PC for my business. It has Windows 11 preinstalled. I Installed dropbox and bought a new 2Tb plan under my business name. Shared a folder from (this) a separate personal dropbox account to the business account Although I can see the files, I can't get them to download to my PC or sync changes made in the original personal account. I can't see how to force sync. Please help27Views0likes4Comments