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4484 TopicsMove or copy photos from iPhone or iCloud to Dropbox
I’m using the latest iOS 12 release, and the latest version of the Dropbox iOS app, on my iPhone X. I have over 7,000 photos on my iPhone; they are also synced to my iCloud. (The volume consists of pretty much every photo I’ve ever had on an iPhone, beginning with an iPhone 4S.) Having this number of photos on my iPhone has been making my iPhone quite sluggish. I tried using the Dropbox iOS app’s built-in feature to copy or move the photos to one of my Dropbox folders; but, on each attempt, the Dropbox iOS app hangs, after moving anywhere from few hundred to a couple of thousand photos. I then opened the iCloud app in Windows 10, intending to copy the photos en masse to Dropbox, then, once the move was confirmed, erase the photos from my iCloud. (I also tried this through accessing my iCloud via Google Chrome.) I can’t seem to select more than 1 photo at a time, in my iCloud photos area. As you can imagine, selecting over 7,000 photos, one at a time, is not feasible. Thank u VERY much, peeps, for any help with this! 🙂Solved45KViews4likes4CommentsDesktop App stuck on "Updating Dropbox account..."
Hello, I logged on this morning to find that my desktop app (Windows 10) for Dropbox is stuck on "Updating Dropbox Account..." and won't budge. I even attempted to re-install Dropbox, and that didn't work. Can someone help me with this, please? Thanks, AimeeSolved15KViews2likes30CommentsBlue sync icons appear on my Windows 10 desktop
On occasion, blue sync icons will appear on files and shortcut links that are located on my Win 10 Desktop. None of the files are related or stored in Dropbox. What is causing this. The only way to remove them is to reboot my machine. Any idea what is causing these sync issue to appear.Solved14KViews0likes4CommentsHow can I print an index of files contained within a Dropbox folder for record purposes
As a business we are required to keep records of information that has been issued and it does not appear that dropbox allows for an indexed screen print to be made to evidence information issued within a specific folder on a given date and time. The functionality of providing the information is great but dropbox are missing a key function of being able to record and document what has been issued. I have previously had to resort to screen printing each folder which is not sufficient as the full file path/file name is abbreviated and this does not allow a suitable record of the specific file name to be printed, surely an additional function can be added to the software to allow an index of documents contained within a specific folder? Does anyone know a way round this as it is wasting alot of time and resources by having to prepare separate folder lists to accompany each dropbox folder that we create.Solved28KViews4likes18CommentsUnexpectedly syncing an enormous amount of files and constant crashing
TL;DR - Many files seem to be indexing for no reason, some seem to be downloading locally, dropbox app is crashing every 5 minutes, I've tried most of the troubleshooting techniques, and have no solution for what I'm facing here. For the past week or so, Dropbox has been indexing in excess of 20,000 files without any user input (and seems to be downloading some files without any instruction or input from me). It has also been unexpectedly crashing within a few minutes of starting up. I have tried just about every troubleshooting option in the book: - Advanced Reinstall + Selective Sync (did not fix anything, waste of time) - Fix Hardlinks / Permissions (did not fix anything) - Relinking Account (did not fix anything, although it did seem to go through all of my files and end up getting stuck again) - Selective Sync (which does not work at all) - Removing Some Files that were recently added (did not fix anything, still had the same amount of files indexing/syncing) - Selecting "Online Only" for the whole Dropbox folder as some files seem to be downloading for no reason at all (didn't seem to work, it did seem to make the problem worse if anything) What I am currently doing: - Checking the Windows Indexing settings to see if this will fix/subdue the issue I am yet to try: - Relinking Account in conjunction with Selective Sync and seeing if that does anything, but I am reluctant to try this again if it will just get stuck. The number of files being indexed seems to vary between 19,000 and 23,000, however, this figure has been going up recently. Every single file is showing the "blue sync icon", so finding the troublesome files are impossible at this stage, and it has been very stable with around 4 million files, so not sure what has triggered this to happen. I would usually upload around 500GB at a time, and the Dropbox app would take it like a champ and just get the job done, now, however, it doesn't seem to like anything I do with it. What has happened on my PC recently: - I had placed a small batch of files into my Dropbox folder (around 120GB or so, I am reluctant to delete my entire Dropbox directory and start again in fear of unsynced files.) [I have taken out some of these files and this did not seem to fix anything.] - Windows Updates I had a similar issue around a month ago, and somehow happened to fix it by taking files out that I had recently placed inside the Dropbox folder. It seems as though now, this solution does not seem to fix anything. I understand that I have some 4.2 million files in my Dropbox, and I have been trying to selective sync to reduce this amount to improve performance, however, it seems to be an impossible loop of crashing and indexing/syncing. I have a fairly high-powered system so I expect this indexing to be completed rather quickly, however, it has been doing this and crashing for the past 5+ days or so. Please help! (I have redacted personal information)Solved11KViews3likes12CommentsCopy files from iCloud to Dropbox
Hello all. I have copied all my iCloud Files & Folders, via Finder, to Dropbox. They DO show up in Finder-->Dropbox. They do NOT show up on the web. All other files show up instantly but none of those I just copied did. Does anyone know why the files aren't showing up on the website? And, how do I correct this? Thank you all!4.3KViews1like4CommentsMy Dropbox desktop app is stuck on syncing the same number of files
My Dropbox has been stuck syncing the exact same number of files for several days. There is no problem with my Internet connection and I have tried quitting/restarting/unlinking the app many times. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. I use it every day for work and am desperate to fix the problem ASAP.Solved22KViews4likes48CommentsWhy doesn't the Dropbox client show the current file being synced?
Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have added a bunch of new files the client doesn't actually indicate which file is currently syncing. I just get a long list of files "waiting to sync" and a current count. It only actually shows the file currently syncing when it's the last file to sync. Am I missing something? If not it would be super nice to actually have the current file syncing in addition to the count.65Views0likes7CommentsCan Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is unsupported by Dropbox, but is this against TOS in any way and something that most certainly shouldn't be done? Or is there a better way that this can be done? Many Thanks!Solved3KViews0likes6Comments