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Trying to upload a file and it's taking up space even though I set my preferences to "online-only"
Dropbox Plan Plus Device Apple M1 pro Operating System/Browser (if using the web) Sequoia 15.7.3 Dropbox App Version (if using the app) 244.4.6580 Question or Issue I have set my preferences within dropbox to "Online only" for file location moving forward. Im trying to upload a folder (about 800 gb in size) and it's saying I need to clear up local storage still on my MacBook. Which means dropbox is still trying to default to Offline access for files even tho I changed the settings to Online only.
Links/syncing stopped working for InDesign files in Dropbox, after Adobe InDesign crashed.
Application Affected Dropbox and Adobe InDesign Device iMac M3 - 2023 Operating System/Browser (if using the web) MacOS Tahoe 26.3.1 (a) Dropbox App Version (if using the app) 244.4.6580 In advanced, I'm sorry for my long text and spelling errors) I have a shared Dropbox with my colleges, and I work from home. Earlier this week I was working in InDesign, and it crashed while I was working. A message said it was a serious error, but no info what the error was about. (I have attached several screenshots below) Anyway, I started InDesign again, but the document I was working on could not be opened, because it was damaged. I work as a freelance book designer, but luckily for me I was only working on a book cover, and not the inside of the book. It was annoying, but not the end of the world. This was just the beginning. Now every single time I open an InDesign document from Dropbox, all the links is just shown as blank, like there is nothing there. It's just like a white new document, with nothing there, only the text. Nothing is linked anymore, and I have to link every singe images again. Let's say I have 50 images in a folder, it doesn't link everything at once, which is crazy annoying and extremely time consuming. Sometimes when I open a document in InDesign it seems fine for one second, but then all the images shows up like "crazy art" (screenshot 2) After I link an image, it seems to be okay the next time I open the document, luckily. But I have a lot of book projects and it's a crazy amount of time fixing everything manually. I also get weird messages when opening a document (the bottom screenshots) It also seems to be a problem when I have a document open, and want to edit a picture. I choose to open the picture in Photoshop, and edit there. When saving the document, it usually update the file in InDesign automatically, but not now. I guess it's just a part of the same problem. I have no idea what to do to fix the problem. All Indesign documents on my computer is fine, so the problem is only between Dropbox and Indesign, and not InDesign alone. I always work with the documents/folders (available offline) and I have never had a problem with this before the crash. I have already contacted Dropbox customer service. After a lot of back and forth, they said the problem is with Adobe. Then I contacted Adobe (which has terrible customer service) and they told me the problem is Dropbox. So here I am, with no clue on how to fix the problem. I have restarted Indsign and Dropbox, but nothing changed. I don't know what will happen with new documents placed in dropbox yet, but fingers crossed the issue will not effect new work. Time will show after the Holiday. Happy Stressfull Easter to me I guess :P
Dropbox is unnecessarily updating 40,000 files
Device iMac, 3,3 GHz 6-Core Intel Core i5, 8 GB 2667 MHz DDR4, Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version The latest Problem Just out of a sudden, with no obvious reason, Dropbox decided that 40,000 files needed updating! Though in reality they are not. I just worked on a few text files. My working day is ruined because I can't wait till they are synced!
