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I can't make files available offline on Mac OS
Application Affected Dropbox Device Mac Studio Operating System/Browser (if using the web) macOS 26.2 (25C56) Dropbox App Version (if using the app)241.4.4795 Question or Issue Setting up a new Mac. I've a Dropbox with a few 100 GBs worth of stuff, I want 99% available offline at all times (not short of storage on the new Mac). Selective sync set up to exclude a few folders. Using Dropbox on File Provider. Default sync behaviour is "available offline". However things are NOT synced to be available offline. I've gone to ~/Library/CloudStorage, right clicked the Dropbox and said "Make Available Offline". But I now have a weird hybrid of the green "available offline" Dropbox logo but also the cloud macOS icon saying it needs to be downloaded! I've tried downloading en masse but no option to do that. There must be a way of resolving this? Thanks!
(Selective Sync Conflict) -- EVERYWHERE!
Devices Microsoft Surface Pro 11, Apple M4 MacBook Air, Apple M2 Mac Mini, Apple iPad Mini, Apple iPhone 16 Pro, Samsung Tab S11, Samsung Tab S7 All of a sudden this morning almost every other file in my dropbox now has selective sync conflict. What is the main reason these conflicts happen in the first place? Is it because I have so many different device types synced to DropBox? On my Mac Mini the DropBox folder is setup on an external drive. I tried reading but all the information on the topic seems vague. Does anyone have any insight on what to do to prevent this mess?? I really appreciate your help in advance.Syncing icons are missing on Mac OS
Application Affected Dropbox desktop app / newest update as of 2/3/2026 Device M3 iMac Operating System/Browser (if using the web) Sequoia Dropbox App Version (if using the app) 241.4.4795 Question or Issue DB auto updated the other day. I am running the desktop app on 2 machines, an M3 and M4. Both the same OS. After the update, the M3 lost the BLUE Sync icon when syncing and then the GREEN icon when synced. Nothing has changed on the machine other than DB update. Now the M4 machine is running fine. No issues with the BLUE or GREEN icons. I did some research and it was suggested to remove any apps like ONE-DRIVE so I did remove it on the M3 but that didn't help. I also have ONE-DRIVE on the M4. So I need this fixed as I work off of DB all the time and need to know what it synced, what is being synced. So if anyone has a fix - that would be awesome. If there is a way to install the previous DB app that did work and turn off auto-update, that would be great. It is a little concerning that DB automatically updates its app without my permission and if there is a glitch that can corrupt or erase all my files, that could be a major issue. Glad this glitch is only the icons but it could be worse so I don't think DB should do auto-update. THANK YOU!DROPBOX is engaged in dishonest deceptive practices
Hello Community Ive been with DROP BOX for over 15 years. Ive reached my limit and cannot stomach the owners of DB anymore. Fleecing small business is not admirable. Creating confusing menus to generate more revenue aimed at small business owners who cannot manage these complicated systems. I initially signed up for DB as a storage tool but realized you cannot rely on DB for storage as files are constantly lose however ive been able to use the the platform as collaborations tool. However the platform has become a cess pool of dishonest practices. I pay thousands of dollars per year you would think i could have access to support? You want me to explain to you all these error messages. The platform is purposely deceptive in order to upsell. These practices are making people like Drew Houston more money and are contributing to working class peoples misery. I have a small business im paying enterprise rates yet i dont have access to support (which i bought the add on). I cant add a team member to a folder says im not the owner but i am the owner i cannot contact support despite paying $3k per year. This platform is awful. Someone tell me a good alternative please for the love of GOD
Files only saving to Dropbox folder and not online
Question or Issue I think all my files are being saved locally on my Macbook in the Dropbox folder and not being uploaded/synced to my account. I need to free up space on my Macbook and want these files to be online-only. There are no icons (grey cloud or green tick) by any of my files & I think I've been wasting my subscription fee by simply duplicating copies on my laptop but not securing any copies online. Please advise.
Synology Cloud Sync is only uploading small files
I have a Synology NAS (DS418Play). I want to use Cloud Sync to back up some folders. I'm running DSM 7.2.2, Cloud Sync 2.7.2 (Newest). I have 2 test folders, one encrypted, one clear. The folders contain 2 files. Small.txt (21 bytes) and Big.jpg (3.9 M/b). Small uploads, Big does not. Synology support checked my config (OK) and found these error in the log: Curl error: curl(28), http(0), proto(-210), msg(Operation too slow. Less than 1 bytes/sec transferred the last 300 seconds) HandleError: Connection timeout. What I have tried: Deleting all folders and tasks and recreating. Stopping/Starting the service. Deleting and reinstalling Cloud Sync and database. Changing the upload bandwidth on the desktop app. Checked firewall rules and looked for any throttling. From the desktop app I can sync Gigabyte files, so the problem seems to lie with the Dropbox API. I know I could set up folders on a PC and copy from the NAS to sync, but that is clumsy and Cloud Sync SHOULD work. Any suggestions gratefully received.
My macOS desktop app has been stuck syncing 10MB for 3 days.
Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Three days ago I noticed an error message at the top of the finder window which was open to my Dropbox folder (stored in "locations"). The message said something to the effect that my Dropbox app couldn't be found. I thought that was strange, because Dropbox was open. So I quit the app and then reopened it, and that's when things really started getting strange. Now, day three, Dropbox is constantly in sync mode. The icon up in the task bar shows the circle of arrows, and when I click on it says syncing down at the bottom. But for most of the last two days there was no progress bar and no information about what was syncing. Now I'm getting "syncing [x number of files]." When I first looked this morning it was at 500+ 10 MB. Now it's down to 444 files, 9 MB. Progress! The thing is, I only use Dropbox for syncing one particular application, Scrivener. My entire storage on Dropbox is only 275 MB. It usually takes seconds to sync the updated files. The other strange thing is that on the activity monitor Dropbox never rises above 4% CPU. It's been going for more than 48 hours at a snail's pace to sync relatively tiny files. Possibly relevant, or just coincidental: about two weeks ago I cleared the data from the MacBook and reinstalled everything. After that, everything appeared to be in place and working just fine. This problem appeared after I returned from about 10 days travel over the holidays in which I was rarely on the computer. I've quit and reopened Dropbox multiples times. I've restarted the computer. None of it has helped.
Make Dropbox compatible with Linux ARM processors
When I searched for this, I found this suggested several months ago for the purpose of Raspberry Pis. That suggestion was closed for inactivity. I had been using Dropbox in my Linux virtual machines on Mac with Intel processors for quite a long time. I just got my first Mac machine with Apple Silicon and was so disappointed this didn't work in the Linux VM on the ARM64. I depend on ability to share between the Virtual Machine and other devices connected to Dropbox for several of my workflows, and currently must use the Dropbox website to download, make my change, delete the online copy, then upload it again while in the Linux Virtual Machine. And hey, it sounds like adding this would help the Raspberry Pi folks too!
