We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Dropbox Finder Integration Flickering on macOS 26.2
I’m experiencing a persistent issue with Dropbox on macOS 26.2. The Dropbox folder in Finder (I'm using Dropbox on file provider) keeps flickering or refreshing every second. This constant refresh makes it very difficult to work with files. For example, when I preview a multi‑page PDF using Quick Look (pressing the space bar in Finder), the preview resets back to the first page every time the folder refreshes. As a result, I cannot scroll through or read the document properly. Additionally, the blue Dropbox icon that appears before the folder name (“Dropbox”) in Finder keeps turning on and off repeatedly, like a flickering bulb. This visual flicker happens in sync with the folder refresh and makes the issue even more disruptive. Details: Integration Affected: finder Device: MacBook Air M3 running macOS 26.2 (latest version) Dropbox: Version 238.4.6075 Issue: Dropbox folder in Finder refreshes every second, disrupting file previews and navigation Symptoms: Quick Look resets to the first page of PDFs Blue Dropbox icon before the folder name flickers on and off Steps to reproduce: Open Dropbox folder in Finder (the icon in titlebar flickers Steps to reproduce Secondary problems: Select a multi‑page PDF and press space to preview. Attempt to scroll to the second page. Finder refreshes, preview resets to page one, and the Dropbox icon flickers. This behavior is very frustrating and makes it difficult to use Dropbox with Finder, I expect it to act as a normal folder on finder!.
I'm missing the Dropbox icon from my Windows explorer.
Application Affected Dropbox Device Asus Vivobook Operating System/Browser (if using the web) (Windows 11 25H2d, Mozilla Firefox Dropbox App Version (if using the app) 238.4.6075 Question or Issue Hi! I have tried to open up "properties" for the dropbox icon and chose one image as new icon but it won´t take it. Nothing happens. I am on a Windows 11 25H2 and the app version is 238.4.6075. Does anyone know how to solve this? I´d appreciate all help could get! Thanks...
The System Data on my macOS computer shows 7.9TB used when it's not
Dropbox Plan Business Standard Device MacBook Pro 14" Nov 2024 Operating System/Browser (if using the web) Mac OS Tahoe 26.0.1 Dropbox App Version (if using the app) 238.4.6075 Question or Issue I bought this Macbook in August 2025. I spec'ed it with 8TB SSD because I travel a lot and often don't have reliable internet access. System Storage looks like this: Note two things: 1) Mac Documents are 3.33TB 2) System Data is 3.96TB But now look at the screen print belowFinder shows a) Dropbox Personal of 911GB, OtRExp Dropbox [company] of 1,590GB, and Movies 832 GB = total of approx 3.33TB which is exactly what's shown in System Storage/Mac Documents = 3.33TB. Also note that System is a 23.78GB, a bit high, but nothing unusual. So far so good. b) But then, back to the first screen print above, on top of that, the System Storage/System Data figure is 3.96TB as shown above. The result being that out of the 8TB my Mac has 7.81TB are used up. There is, it seems, some double counting going on in the Mac OS. I've spent countless hours with Apple so-called "senior" advisors with no resolution at all except for to tell me "Reinstall Dropbox". Sure, I can do this, but a clean re-install means several days of syncing all my Dropbox (Personal and company) data back to my laptop. More than happy to do this if someone here can tell me: yep, that's going solve your problem. Very grateful to anyone who can shed led on how to solve this problem. At the moment, I feel like having wasted a huge amount of money on SSD of which 1/2 is "missing". Cheers,
I see no status column after updating my Dropbox app on Windows 11.
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column. Tried rebooting my computer and re-installing (did not uninstall) the current version and no change.
Dropbox folder missing from indexed locations for searching on Windows 10
Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add it hoping it would rebuild the index. IT'S NOT THERE TO SELECT AT ALL!! I have my dropbox as a fold in Documents. When I go to C Users Myname Documents, dropbox is not there. I've right clicked the folder and in properties, went to advanced, UNCHECKED allow this folder to have contents indexed and applied that. Then I went back and checked it so they could be indexed and applied that. Dropbox is still not in the indexing options list of folders.Can I sync two Family accounts on the same hard drive?
Dropbox Plan Family Payment Method Card How did you upgrade? website Question or Issue I already have access to two Family Plans, each with different logins. Can I have two Family Plans & have those files on my desktop hard drive. Now I have one plan on my hard drive, but I only access the second plan on dropbox website.Selective Sync mess after migration to new Mac
Device MacBook Air Operating System/Browser (if using the web) MacOS 15.7 Dropbox App Version (if using the app) The dropbox app does not work on the new computer Syncing Status "Syncing 43 files" Question or Issue I am having the same issue that many other users seem to have after migrating to a new Mac. Many of my dropbox folders have Selective Sync conflicts. This includes my Downloads folder, which means I cannot see or access any new or existing downloads. Which, in turn, means I cannot download a new Dropbox app for MacOS 15.7. Previous threads on this topic seem to boil down to "you shoudn't have used Mac Migration Assistant, and now you have to sort through your whole dropbox manually." Is there any better advice? Any why in the world is there no warning about this? Surely it happens every day!The desktop app isn't booting up automatically on Mac OS, and there's two Dropbox folders
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud - multiple times have uninstalled and reinstalled dropbox to try and fix - recently i found the advanced reinstall pages on dropbox with some terminal instructions - when i went to reinstall there was for first time toggle to opt out of File Provider which i did not click - now i have two dropbox file folders - one under user name (with the complete files on computer hard drive as should be) and now one under user name/library/cloudstorage/ - trouble is when i now click on dropbox in finder that has the files but all showing in cloud only - the other one is there but in a different place in finder - worried now about files on hard drive no longer syncing correctly - and the worst is the dropbox app with still not load at startup - could really use some help and advice
The Dropbox app throws a startup error on MacOS 13.7.1.
After about 15 years using Dropbox on my iMac (now with OS Ventura 13.7.1), for the first time it is giving me an error message right after it starts up. It immediately closes after an error. Tried rebooting the iMac multiple times already, and did a reinstall downloading the lastest version from Dropbox website, nothing worked. Important information: nothing changed on my MacOS install in the last few days to provoke this kind of behavior from Dropbox app. Nothing changed on my personal home network, neither on my firewall and no new routers/modem, no new network settings to create this problem. Didnt install any new app on my iMac lately that could have affected Dropbox install. I would greatly appreciate if someone could PLEASE help me solve this. Im really lost, cause Dropbox has been working perfectly for me on both my Windows and Mac machines for over 10 years now!! Heres the error message: This pops up one or two seconds after the Dropbox icon appears on the top bar. After the error message appears, Dropbox freezes and I cant even access the settings option to try some solution. The app closes right after i click on "OK". Here´s the transcription of the error log file the above message box gives me: Any HELP, please???
