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Syncing does not proceed on my fast W10 PC
I have DB 241.4.4853 on Win10 PC. Dropbox keeps Uploading 203,163 files and downloading 5 files, but no progress for days. I do not see any updated DB content on my laptop (my other computer, W11) Dropbox folders. I have very fast PC and light fiber connection 500 MB up and down. What may be the problem and solution? I have >700 MB on Dropbox, ca. 130 locally on my PC.
The desktop app on Windows 11 isn't connecting to the internet
Application Affected DropBox Windows App Device HP OmniBook Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 241.4.4853 Question or Issue I just purchased a new Windows 11 machine and downloaded the DropBox app. In the system tray, when I hover over the greyed-out app, it says "Dropbox 241.4.4853 Connecting..." and it never changes. I have a similar issue on another Windows 11 machine. Can someone help me get this connected?My Dropbox app on macOS is stuck on "Connecting components" even after reinstalling.
Application Affected Dropbox Device Macbook Air Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) latest version (can't access app settings on current app) Question or Issue My dropbox app has been stuck on Connecting Components. I uninstalled and re-installed it twice to no avail. I even deleted the files from Library/Application support in Finder. The other weird thing is that there was no option to sign in even after the app was reinstalled. It was stuck almost immediately on Connecting Components. I would be super grateful for any help!!
Nothing gets copied to the clipboard after clicking "Copy link" on Linux.
Application Affected Dropbox Device Dell Inspiron 5482 Operating System/Browser (if using the web) Fedora Workstation 43 running Gnome on Wayland. Dropbox App Version (if using the app) (241.4.4853 - found in app settings or About section) Question or IssueThe question is about the context menu in Files. When I click on the Dropbox item in the context menu and choose "Copy link" nothing ends up in the clipboard. The only workaround I found is to go the dropbox web interface and copy the link from there.
"Your device couldn't connect to the server" error on the desktop app
Device iMac 2024 Operating System/Browser (if using the web) Tahoe 26.2 Dropbox App Version (if using the app) v241.4.4853 Syncing Status "Up to date" Question or Issue I recently set up my existing company Dropbox account on my new iMac. All the folders/files appeared to sync fine and I can open individual ones with no issues. However, if I right click on anything and selected "Make available offline" from the Dropbox actions I get an error message stating the following: "Your device couldn't connect to the server. There may be a problem with the server or network." I'm regularly accessing individual files from the team account with no issues by just double-clicking them to open, but when I try to download a whole folder, this is what I get every time. I do not have a VPN set up, I have not installed any security software, my date/time are correct, and I'm definitely connected to the internet. I've tried logging out and back in, restarting, shutting down/restarting the iMac, stopping and restarting sync, and deleting the Dropbox application entirely and reinstalling. (I'm currently on my second attempt of that process.) Any suggestions? I'm completely at a loss here.
Logged out of the Dropbox app and back in and now I have a 'Dropbox (old)' and a 'Dropbox' folder
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign back in. Simple enough. Which I did. I then got a pop up asking me (telling me really) to rename my Dropbox folder. I said OK, and I now have a Dropbox and Dropbox (old) in the User directory. All of my files are in (old). None are in new. Every link on my PC to my old files is now of course broken. I paused syncing because I am worried Dropbox is going to try and create an entirely new copy of all of my files in the new Dropbox folder. Does anyone know what it going on here? And how to put things back to they way they were before? Why on earth would a logout/login totally reorganize all of my files??? I'm kind of dead in the water right now so any help would be greatly appreciated. Dropbox support seems to be non-existent.Dropbox icon not showing, although set to show
Application Affected Dropbox Desktop Device Thinkpad E15 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 241.4.4853 Question or Issue I am running the latest version of Dropbox Desktop on Windows 11 (25H2 version, build 26200.7840). I set the system tray manager to show the Dropbox icon, and everything worked as expected. With the most recent Windows update to 25H2, the icon no longer shows, although the program is running and can be accessed by clicking the "expand hidden icon" buttons. You can see from the screenshot below that the Dropbox is set to display in the Windows -> Settings -> Taskbar -> Other System Tray Icons menu, yet is not shown in the (circled) home icon area, although it can be accessed by expanding hidden icons. Doing the obvious things have not helped (shutting down Dropbox and restarting it, rebooting, turning off the "Show Dropbox on System Tray" option, rebooting, then turning the option back on). Anything I can do short of uninstalling the entire desktop program, rebooting, and then reinstalling it from scratch?I've got a selective sync conflict on all my devices
Devices Microsoft Surface Pro 11, Apple M4 MacBook Air, Apple M2 Mac Mini, Apple iPad Mini, Apple iPhone 16 Pro, Samsung Tab S11, Samsung Tab S7 All of a sudden this morning almost every other file in my dropbox now has selective sync conflict. What is the main reason these conflicts happen in the first place? Is it because I have so many different device types synced to DropBox? On my Mac Mini the DropBox folder is setup on an external drive. I tried reading but all the information on the topic seems vague. Does anyone have any insight on what to do to prevent this mess?? I really appreciate your help in advance.
