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7355 TopicsWhat will the modification date be once I download my Dropbox files using the app?
Hi, I want to reinstall Windows on my PC. Then I want to reinstall Dropbox and download all the data back to my PC via the Dropbox app. What will the modification date of the downloaded files be? Will it be the day of the download, or will it remain unchanged?26Views0likes1CommentDropbox syncing online-only files when a third-party app tries to access a synced folder on Windows
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or Word document) on Windows, the dropbox would start to sync all the supposedly online-only files within the folder and the syncing is really really slow. Most importantly, the syncing process would freeze the entire Save-As dialog and nothing can be done before the syncing is finished. This is not just limited to MS Office, but also other apps as well. Directly access the folder through Windows Explorer is OK. I am not sure if this is an Windows issue or a Dropbox issue. I suspect accessing the folder through an app other then Windows-Explorer would trigger Dropbox to believe you are trying to access all the files in that folder. I have updated Dropbox app to the newest version as suggested by support. And it happens on both of my desktop PC and laptop PC. Also I'd like to point out that I am accessing Dropbox through a proxy, which may explain the slow-syncing issue. Does anyone have similar experiences?18Views0likes2CommentsDropbox folder displayed twice in Windows File Explorer. How to remove 1 of them?
Application Affected Dropbox for Windows Device Microsoft Surface Pro9 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue The Dropbox folder is presented twice in File Explorer in Windows. Both instances are directly under Desktop in the folder tree. Both instances represent the same folder, i.e. D:\Dropbox\. Both show the same synced content when I click them. So they are really just two copies of the same, expected, Dropbox folder. Is there a way to get rid of one of them?Solved64Views0likes6CommentsSetting a keyboard shortcut for "View on dropbox.com" in the Dropbox Desktop App on PC or Mac
I want to be able to open the currently selected file or folder directly in the web browser on dropbox.com with a single keyboard shortcut — without having to repeatedly open the Dropbox app or right-click and select "View on dropbox.com" every time. If this feature were provided, I think the Dropbox web interface could be used much more easily and conveniently as a file viewer.6Views0likes0CommentsHow to back up my Dropbox folder on an external drive?
Running Windows 11 Pro. I recently re-installed Dropbox to retrieve files still stored on the cloud. The default install put the folder location "C:\Users\michaelmunson\Dropbox" I attempted to change the folder location by going to Preferences > Sync > Dropbox folder location. I changed the location to the external drive where I wanted it to be. After a LONG time, there was a quick pop up error message that said that not all files could be transferred. (I dont know which ones and can't find a log with details.) When I open file explorer, I am still seeing dropbox in the original location (c:\users\) AND the new location (d:\dropbox\). When I check back in preferences under sync, the dropbox folder location is still showing the original (C:\users\). When I tried to do the process again to move it to the D drive, a pop up box noted that there was already a desktop.ini file on the D drive and it could not move the files. Any idea of how I can get dropbox to show up ONLY on the external drive? I ONLY want to be able to download ALL of the content to the external drive. I dont' need it to sync and don't plan on having this as a dynamic file location with new or changing files. This is simply a back up of prior files. Thanks for any help. michael31Views0likes2CommentsDropbox icon in the taskbar
Dropbox Dell Vostro 3558 Manjaro Cinnamon Dropbox PC Version 238.4.6075-1 I changed Desktop Environment Manjaro Linux operating system from KDE to Cinnamon, and the Dropbox icon doesn't appear in the taskbar. When I start Dropbox, I get this message: Dropbox requires App Indicator support to display the Dropbox icon in the taskbar. Dropbox will continue to run in the background. For full access to the taskbar icon, you need to update your environment. From the Dropbox documentation and online, I understand that the icon doesn't appear at all in Cinnamon. Is anyone using Cinnamon having the same problem? KDE doesn't have this problem. On Cinnamon, I installed AppIndicator (is that what it's called?), which is required to display the icon in the taskbar. Any suggestions? Thanks.22Views0likes1CommentFinder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu). Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet. Has anyone found a fix or workaround to restore the Finder context menu actions? Thanks!266Views0likes19CommentsOpenPGP signature verification failed with Debian Trixie.
Warning: OpenPGP signature verification failed: http://linux.dropbox.com/debian trixie Release: The following signatures were invalid: BADSIG FC918B335044912E Dropbox Automatic Signing Key <linux@dropbox.com> Error: The package repository 'http://linux.dropbox.com/debian trixie Release' is not signed. please add new key to: https://linux.dropboxstatic.com/debian/dists/trixie/7.3KViews0likes23CommentsThumbnail not showing up, only generic icon when I go to 'camera uploads' to try to attach image
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good. but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not the thumbnail image... how can i select the right attachment if i cnanot see it? this also happens when i use windows explorer, and i goto 'dropbox\ (any dropbox folde with images in it) help! ive got the dropbox sync on, its not paused... it was worknig fine before i had to reinstall. so i know it can work. not sure what options need to be edited, but dropbox is worthless like this thxSolved18KViews2likes49CommentsDropbox location change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar. DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS. HOWEVER, installed same DropBox version on an iMac 18,3 running MacOS 12.6 and the location did not change! DropBox alias remains in "Favorites". Anyone else run across this discrepancy? Anyone have an idea as to cause of this discrepancy?Solved20KViews0likes72Comments