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8220 TopicsThe app on my new MacBook will sync for 30 seconds, and then gets stuck.
I've installed DropBox desktop on a new MacBook Pro with no firewall installed It will sync for 30 seconds, then get stuck on the Syncing... screen when i pause and resume syncing it syncs for around 30 seconds then goes back to the same screen i have plenty of hard drive space what can i do to fix?Apache can't open files in Dropbox anymore
Hi, I am using an Apache 2.4.41 server which DOCSROOT directory is in a Dropbox drive. It's been always working fine until 2025-05-01, when my Dropbox client asked me for an update. I consent and immediatelly the Apache server stopped working. It seems it cannot open the files the way it did. If I move the web files out of the Dropbox drive (and I configure Apache to use the new location, of course) it works again. The error I'm getting is this one: Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0 Fatal error: Unknown: Failed opening required 'E:/Dropbox/Web/index.html' (include_path='.;C:\php\pear') in Unknown on line 0 Any way to fix it or workaround it? Thanks.220Views0likes18CommentsCan't create new folder in Dropbox folder in Mac
Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder. As you can see in the screenshot below, the New Folder option is being greyed out. This is so frustrating because I can create a new folder just fine on any other folder outside Dropbox. Fyi, I can create a new folder just fine in Web Dropbox. DropBox was installed with the Admin account. Therefore, it has admin privileges.12Views0likes1CommentDropbox not showing jpg or png preview thumbnails in Windows Explorer
Hi all. My company uses Dropbox to store all files. With windows 11, the desktop Dropbox app will not immediately show jpg or png images on the preview pane. Yes. I have it checked to show previews. I can see the preview for other apps like Corel Draw and acrobat. The preview will eventually show if I click on a different file and then go back to the JPG, but that's not an efficient way to work. I will also note, the issue only seems to be with the preview pane. If I use some of the other view presets, I can see the preview. For example, with the icon view setting, the image preview will show up. Does anyone have some fixes other then deleting the app? It's becoming quite an irritating issue. It worked with other window version, but since 11, is where I started noticing it more and more. And it's only with Dropbox. If I view files stored on my computer, I can see the preview in the preview pane. So I'm confused to why I can see Corel Draw, Acrobat, etc, but not JPG and PNGs when using Dropbox. And it's only with certain view presets. So is it file explorer or Dropbox? Dropbox 224.4.4811 Files are available offline, stored on a second hard drive Thank you for solutions to try (not the back and forth questions ;) )9Views0likes1CommentWhy does Dropbox for MacBook keep 'removing' itself?
Hi, Myself and multiple users in my organisation have an issue where the Dropbox installed App on our MacBooks 'removes itself. By this, I mean, Dropbox will still be installed, we can navigate VIA finder, however we are suddenly unable to open the files. When we navigate to Dropbox on the menubar, the icon has been removed, but the space for it is still there, when clicking it, it pulls up the Dropbox pop up as normal. When we go to share files we are presented with the options that can be seen below. What we have to do is redownload the Dropbox installer and reinstall Dropbox. When the install is done, we dont need to do anything else, no resyncing files etc. It picks up where it left off.. Really weird. This is happening for people on different versions of MacBooks, different versions of Dropbox etc. Any advise?382Views0likes38CommentsFolder commands missing from "background" right click when I click on empty space next to folder
Hi there, previously, one was able to right click in empty space on a folder and have the same commands show up that show when right clicking on a folder: These are the options that show when right clicking ON the folder. And as of a recent update, these are not available when right clicking in blank space: I dug around in the registry to see if it was possible to link the command, but it shows in Directory/shellex as normal, so I imagine this is something that has changed on Dropbox side. Is it possible to bring this back at all? Thanks, LukeSolved4.5KViews0likes31CommentsCan't locate my screenshots in my download folder on my Mac.
My screenshots are no longer landing in the download folder on my MAC. The folks at Apple through that they might be being intercepted by a Dropbox download folder. Does that make any sense and if it does how do I keep my screenshots local on my MAC?Solved24Views0likes3CommentsI have two Dropbox folders but only one syncs, and it looks empty.
Dropbox issue: I have talked with many computer consultants about the following and no one is able to resolve this. I’d appreciate any help. Also Camera Upload no longer works. 1. I have only one Dropbox account 2. I have a Dropbox folder on my PC with many files/folders that used to sync to Dropbox on the web and do no longer 3. Several months ago, a new Dropbox folder appeared out of nowhere on my PC with no contents - this empty folder alone syncs to Dropbox on the web 4. I cannot move any files/folder from my original Dropbox folder to the new one (various error messages are generated) 5. I cannot merge the new Dropbox folder nor delete it - it is connected somehow to the original Dropbox folder 6. All content from my original Dropbox folder appears on the web when accessed from the Dropbox app on my phone22Views0likes1CommentThe Microsoft desktop app was moved to WindowsApps Folder, and icons have changed
I installed the Dropbox app from the Windows App Store. Everything seems fine with syncing, but after about a day, the icons for the desktop shortcut and the folder in file explorer change to the default white paper icon. I have had this happen on two different Windows 11 machines. One is personal, one is at work. File syncing still works just fine. Poking around a bit, I found out that the desktop shortcut can't find the EXE for the icons. The whole Dropbox installation folder was moved to the hidden folder "C:\Program Files\WindowsApps" and the default permissions of that folder do not allow users to access it. Additionally, the Dropbox icon on the desktop can't access it for its own icons! How does happen and how can it get fixed?40Views0likes5Comments