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I can't move the Dropbox folder to my D drive; I'm asked to close all files/try a new location.
My C drive is very full, but my D drive is very empty, so I'm trying to move the Dropbox folder to D drive where there is ample room. I'm following the instructions given (go to sync, scroll to move, select the new location) but I repeatedly get the error message that "the folder cannot be moved. Close open files and try again or try a new location." I have already closed all open files, I have paused syncing. There is ample room on the new drive. I have tried a different location to my preferred one. Nothing works, the error message just repeats. There are shared folders within the main Dropbox folder--would they be causing the issue, if another user had them open? I am running Windows 10 and have a Dropbox Plus account. Any suggestions? Thank you.
Why is the Dropbox app using over 700 MB of memory on my Mac computer?
Have been using Dropbox for years but lately my iMac is extremely slow. Checking the Activity Monitor from Apple, learned that Dropbox is using 747,9 MB of memory. What should be a normal value and how to get there. Help would be highly appreciated.
Dropbox-lnx.x86_64-218.4.4348 is stuck at "Starting..."
I feel like I have had this issue before, but can't remember the solution. Searching around it seems like there are a lot of similar issues with "Starting..." as dropboxd status and never resolves to fully starting, but I could not find a viable solution other than reinstalling everything and re-sync'ing, which seems cumbersome as I use a lot of selective sync. Where are the dropbox logs to check to see what is going on and is there a way to stop auto-updating? Previous version was working fine and I find that dropbox often releases buggy updates. Is there a stable stream that clients can sit in for longer without having to update so often? linux $ cat VERSION 218.4.4348 I tried running ./dropboxd and got the same behavior but with some console output: dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/cryptography.hazmat.bindings._openssl.abi3.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/cryptography.hazmat.bindings._padding.abi3.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/apex._apex.abi3.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/psutil._psutil_linux.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/psutil._psutil_posix.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/google._upb._message.cpython-38-x86_64-linux-gnu.so' <frozen zipimport>:259: UserWarning: google.protobuf.service module is deprecated. RPC implementations should provide code generator plugins which generate code specific to the RPC implementation. service.py will be removed in Jan 2025 dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/tornado.speedups.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/wrapt._wrappers.cpython-38-x86_64-linux-gnu.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/PyQt5.QtCore.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/PyQt5.sip.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/PyQt5.QtGui.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/PyQt5.QtWidgets.so' dropbox: load fq extension '/home/demo/.dropbox-dist/dropbox-lnx.x86_64-218.4.4348/PyQt5.QtDBus.so' "dropbox status" says the same "Starting..." Any help would be appreciated, thanks.
My Dropbox app on macOS 15.4.1 has stopped syncing and is stuck indexing files.
My Dropbox which have worked without problems for years have stopped syncing. It seems to get stock and, right now, after having logged out and in again it does not seem to get passed or have progress in indexing the files. I am on a MacOS 15.4.1. I recently updated. I am uncertain if the service stopped at this point as I only discovered due to Scrivener files not syncing. Any ideas about how to troubleshoot? I have been though a number of old threads, but they have not given me solutions. Kind regards Mikkel
After the new desktop app update, all folders got the "people" icon on them
What is this forced folder icon change, Dropbox? No option, no control. Dear Dropbox Team, What the heck is going on? With the latest update, Dropbox has changed how every synced folder looks on my system by adding a persistent “people” icon — even on private folders. It’s confusing, visually disruptive, and most importantly: I have no way to turn it off. This isn’t just cosmetic. You've removed a clear visual indicator I relied on to quickly distinguish shared folders from private ones. Everything now looks the same, and that’s a serious downgrade in usability. I’ve tried everything I could think of to restore control: Removed the ShellIconOverlayIdentifiers registry keys — no effect. Renamed the DropboxExt DLLs — nothing changed. Looked for the old integration toggle in Dropbox settings — it’s gone. Even checked for workarounds in system tweaks — no luck. It seems like this overlay behavior is now baked into Dropbox’s runtime integration with Explorer, and that’s extremely frustrating. I don’t appreciate losing control over how folders appear on my own computer, especially with no clear setting to disable the change. Please give users an option to turn off this new icon overlay. I’ve been a long-time Dropbox user, and I expect transparency, clarity, and — above all — control over how your software behaves on my system. Thanks for listening. I hope this is taken seriously.Stable Build 222.4.5042
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Windows LTS(Long Term Support for Windows 7, 8, 8.1) Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer Fixed in this update: Reduced CPU consumption on startup for Dropbox for Windows update. Fix a sticky notification bug that causes some notifications to show more frequently than intended. Auto-updates: In progress
Dropbox files consuming hard drive space even after switching files to online-only
Hello All, My Dropbox is consuming a lot of space on my local drive because the files are available offline. Recently, I marked all folders as "Online-Only," and I initially recovered about 40 GB of space. However, Dropbox is still occupying around 190 GB on my system. I need all folders to remain visible in File Explorer, but only as online-only files. Could anyone advise how I can free up the remaining space while keeping everything accessible in Explorer as online-only? I appreciate any insights or suggestions.
After uninstalling and reinstalling the Dropbox desktop app, I'm unable to open my files
I uninstalled and re-installed dropbox in my laptop. Though all my earlier files and folders are seen, I am unable to open any of these (excel, word, notepad, pdf). I get a warning saying " file format or file extension is not valid" . If it is one or two file, I can try to repair, but I stored many files in dropbox. Can someone help me resolve the issue. Thanks,
My "space used" shows less space than my Dropbox folder, why?
I went to spaced used and it was a couple if hundred Megs or so but in my Dropbox folder it says over a Gig. My trash is empty so I was wondering where the space is being used. I did have a large file in Dropbox yesterday but I deleted it. Please advise. Thank you.