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how do you set up an audio file so if someone buys they can access it?

how do you set up an audio file so if someone buys they can access it?

CClove
New member | Level 2

I have an audio file and I used the dropbox shop. I want to make sure that once someone buys it they can access the file? I am not sure how it needs to be set up.

3 Replies 3

Nancy
Dropbox Staff

Hey @CClove! Thanks for posting your question here.

 

After a user has completed the purchase, they should receive an email with instructions on how to access the file and download it. This email should be sent to the email address they used at the time of the purchase.

 

If you have any other questions though or you need something else, give me a nudge!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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CClove
New member | Level 2

Thank you. Is there a way to send it automatically  when someone purchases it?

Walter
Dropbox Staff

Hey @CClove, sorry to jump in, but I just wanted to mention that buyers of your products can download the file they purchase by default. To prevent people from downloading your file, you can check the View Only option.

 

You can find more information about this in this Help Center article as well, so feel free to have a look there too. 

 

Let us know if you have any follow up questions. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    CClove New member | Level 2
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    Nancy Dropbox Staff
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