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splouffe's avatar
splouffe
Explorer | Level 4
4 years ago

Google Sheets & Slides crashes with Chrome browser

Hoping someone can help as Dropbox is saying this is a Chrome issue and can't resolve. My company uses Dropbox for files.  I open excel & powerpoint files from dropbox.com to google sheets & slides...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

That’s necessary indeed, as this is related to the integration showing on your Connected apps page. 

 

Also, something more I wanted to suggest is to open an incognito window from your Chrome browser, and access your Google Sheets/Slides. Do you experience the same behavior?

 

Finally, what’s the OS version of your device, as well as the version of the Chrome browser you’re using?

 

I'd like us to isolate this as much as possible to see what's going on. 

splouffe's avatar
splouffe
Explorer | Level 4
4 years ago

Nancy 
Chrome: Version 100.0.4896.127 (Official Build) (arm64)
Mac OS: Monterey Version 12.3.1

 

Is this the app I should be connecting to dropbox?  https://www.dropbox.com/apps/google_suite 

How do I connect it to my dropbox?  I click learn more and it goes to my dropbox home page.  There is nothing to accept it or anything.

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