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Cookie preferences icon blocking functionality in Excel for the web spreadsheets
A cookie preferences icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?Solved210Views0likes17Comments
Selecting a Paper task in sidebar doesn't take me to the actual "to do" in large docs; page reloads.
Device - Macbook pro Apple M1 Max - 32GB Operating System/Browser (if using the web) - MacOS 15.6.1 (24G90) Dropbox App Version/Browser Version - Version 139.0.7258.139 (Official Build) (arm64) Question or Issue One of the most awesome features of Dropbox Paper, besides it's elegant, minimal display options , and smooth copy-paste with Apple Mail, is the task sidebar.I have looked for a replacement as Drop[box paper has aged, and nothing comes close. Unfortunately, the sidebar has stopped working the way it was designed. When I click on a todo in the task sidebar, it always forces a reload of the page (it did not used to, if I clicked on a task that was within this document.) AND, if the document is large, it does not scroll to a todo in a large document. This renders the Task sidebar almost useless as a navigation tool. Now I have to search text to match the todo, where the Task sidebar navigation used to be seamless. Attached is a document that exhibits the "full page reload" issue. And a screen recording of a larger file, where the todo list does not scroll. PLEASE fix this! This is CRUCIAL to our workflow with our many many clients. We do NOT want to migrate off Dropbox Paper! First, the document link: link removed by moderator Next the recording, please listen to the voiceover. link removed by moderator PLEASE HELP! Dave236Views1like6Comments
Dropbox warning about my space is blocking the MS Word interface (online)
I have encountered an issue with Dropbox when using Microsoft Word (Online editing). When my Dropbox storage is nearly full, a warning message appears below stating: “You only have xxx MB of space left in Dropbox”, with a button labeled “Close”. The problem is that: The warning message remains visible even after clicking the “Close” button. It overlays the bottom part of the Word window, covering important elements such as footnotes and the footer section. This severely affects document editing and overall usability. Since the message cannot be dismissed and it blocks critical parts of the Word interface, it significantly disrupts my workflow. Is there any way to disable this/how can I report this to Dropbox technical support?302Views0likes9Comments
Getting an error "Your request contains errors and/or invalid data." when submitting document
Hello, I've been using this service for two plus years without issue and now I'm getting an error message when I try to submit a document for a client's signature. I've tried a separate wifi connection, incognito mode and a different browser. No idea why this is happening now. Please help.329Views0likes12Comments
I can't add a third signer when sending a request via the Signatures tab.
Hi, I have the same problem and have tried with a different browser and even incognito mode on my current one. When I try to enter a third signer/receiver of a PDF-file which I want to be signed - a message appears that only two signers is possible. I have done this hundreds of times and have never had the above problem. Thanks in advance.138Views0likes5CommentsDropbox Passwords app does not send notifications to allow new device
Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox passwords is not working. No way to log back into my passwords account. Won’t allow me to log into Dropbox passwords via desktop either….so frustrating!!12KViews2likes69CommentsDropbox Microsoft Office Online not working: Clicking "Open in Word for Web" results in preview
I'm having trouble getting Microsoft Office Online to load properly. When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads the same *.docx file in the preview mode. If I go to the same dropdown and click "Open with Word for Web", it opens yet another tab that also ends up being the same preview folder. The Word for Web loads properly if I use the DropBox browser interface to create a new document. However when I close it, I am back to the original situation where if I try to open it with Word for Web it only loads a new tab in the preview view. Can somebody help me get this working again? This situation started suddenly and is new to me.Solved2.1KViews0likes12Comments
