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Word document's format created on the web, doesn't seem the same when viewing using the desktop app.
I am having issues with formatting NOT remaining the same from when I create a Word document locally (and saved on Dropbox app) to once it is being edited in Word for the Web. I have noticed that specific "Style" formatting in Word for Web doesn't match the formatting when viewing the document in Word itself. Is there a way to update the styles formatting in the Word for Web to match the styles formatting in Word desktop? E.g. When in my local Word app, I use Styles set to Palatino Linotype for HEADING 1, 2, 3. All of my body text is also Palatino Linotype (Normal). My Table of Content also is showing correctly in Palatino Linotype. When I open the same document in Word for Web all of my headings (1,2, and 3) get converted to Calibri. My TOC also changes to Calibri as does my body text for bulleted lists. This is massively problematic when I or anyone else goes to edit the document in Word for Web as it looks like the formatting is wrong. However, if anyone was to open it on their desktop it would look as it should. How do I get the Word for Web formatting to match what I see and do on desktop? Note: I use Chrome on a Mac. When I open Word for Web I see the option to use Palatino Linotype but even if I revise the formatting in Word for Web with Palatino L. it will convert back to Calibri at some point due to other edits made. Basically, the option to use Palatino L. is there but it doesn't want to stay that way.
Solved
Rebecca16
6 days ago Place Integrations
2.3KViews
0likes
1Comment
Error that the file couldn't be opened when accessing Google sheets document online.
Hi, I'm encountering a problem while using Google sheets that's integrated with Dropbox. It used to be fine, but when I tried to open it today, the page refused to load and the message that I got is "File could not open. Try refreshing the page". I already tried to refresh the page several times, but it wouldn't work. I even tried to copy the file and open the copy -- but again, to no avail. This happened to my several other Google sheets documents as well. What do you think is happening and what should I do now? I'm afraid that it will affect my other Google documents since I'm using the Google-Dropbox integration quite often. I'd appreciate any help, thanks!
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sendyjasmine
9 days ago Place Integrations
24KViews
0likes
46Comments
Cookie preferences icon blocking functionality in Excel for the web spreadsheets
icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?
Solved
DimitriR
3 months ago Place Integrations
237Views
0likes
17Comments
Selecting a Paper task in sidebar doesn't take me to the actual "to do" in large docs; page reloads.
Device - Macbook pro Apple M1 Max - 32GB Operating System/Browser (if using the web) - MacOS 15.6.1 (24G90) Dropbox App Version/Browser Version - Version 139.0.7258.139 (Official Build) (arm64) Question or Issue One of the most awesome features of Dropbox Paper, besides it's elegant, minimal display options , and smooth copy-paste with Apple Mail, is the task sidebar.I have looked for a replacement as Drop[box paper has aged, and nothing comes close. Unfortunately, the sidebar has stopped working the way it was designed. When I click on a todo in the task sidebar, it always forces a reload of the page (it did not used to, if I clicked on a task that was within this document.) AND, if the document is large, it does not scroll to a todo in a large document. This renders the Task sidebar almost useless as a navigation tool. Now I have to search text to match the todo, where the Task sidebar navigation used to be seamless. Attached is a document that exhibits the "full page reload" issue. And a screen recording of a larger file, where the todo list does not scroll. PLEASE fix this! This is CRUCIAL to our workflow with our many many clients. We do NOT want to migrate off Dropbox Paper! First, the document link: link removed by moderator Next the recording, please listen to the voiceover. link removed by moderator PLEASE HELP! Dave
D Story
4 months ago Place Integrations
258Views
1like
6Comments
The option to insert a picture in Word for the web is grayed out.
I am trying to insert a picture in a document using Word for Web on a Windows computer using Chrome. Any suggestions on how to enable this or a workaround? Thanks
jhmosow
6 months ago Place Integrations
257Views
0likes
5Comments
Dropbox warning about my space is blocking the MS Word interface (online)
I have encountered an issue with Dropbox when using Microsoft Word (Online editing). When my Dropbox storage is nearly full, a warning message appears below stating: “You only have xxx MB of space left in Dropbox”, with a button labeled “Close”. The problem is that: The warning message remains visible even after clicking the “Close” button. It overlays the bottom part of the Word window, covering important elements such as footnotes and the footer section. This severely affects document editing and overall usability. Since the message cannot be dismissed and it blocks critical parts of the Word interface, it significantly disrupts my workflow. Is there any way to disable this/how can I report this to Dropbox technical support?
MN12
7 months ago Place Integrations
311Views
0likes
9Comments
On the website there's no option to open files in Word, just Word for the web
WORD isn't an option just WORD for the web. Why isn't it available?
Solved
charlieoetraining
8 months ago Place Integrations
379Views
0likes
12Comments
Dropbox Passwords app does not send notifications to allow new device
Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox passwords is not working. No way to log back into my passwords account. Won’t allow me to log into Dropbox passwords via desktop either….so frustrating!!
itsjustme1
9 months ago Place Integrations
12KViews
2likes
69Comments
Dropbox Microsoft Office Online not working: Clicking "Open in Word for Web" results in preview
I'm having trouble getting Microsoft Office Online to load properly. When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads the same *.docx file in the preview mode. If I go to the same dropdown and click "Open with Word for Web", it opens yet another tab that also ends up being the same preview folder. The Word for Web loads properly if I use the DropBox browser interface to create a new document. However when I close it, I am back to the original situation where if I try to open it with Word for Web it only loads a new tab in the preview view. Can somebody help me get this working again? This situation started suddenly and is new to me.
Solved
byang92
12 months ago Place Integrations
2.2KViews
0likes
12Comments
Excel for the web is no longer able to load files.
Hello, My friend and I share multiple excel files that we use regularly. So far that worked like a charm! We've done so for years and we never really had any problems. But since this week, the larger files won't open anymore. Even files that we don't update anymore and always opened in Excel for the web, won't open anymore. Has anything changed? I've tried different browsers, clearing the browser cache, but it isn't working. Does anyone have any other ideas? Thanks in advance!
falonso
12 months ago Place Integrations
386Views
0likes
11Comments