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I'm getting an error when loading Paper documents on the Dropbox site
Is anyone else having trouble opening documents in Paper? I just wanted to review a couple to determine if I was scrapping the associated projects or saving them, but the site keeps giving me errors when I try to open them. :/ I know the general... everything around Paper has been declining over the last couple years, but this is a new one for me. The error states:
"How embarrassing…
We experienced an error trying to load the current page."
I've already emailed support, but curious how widespread it is and if it's just one more sign to abandon ship.
2 Replies
- Jay
Dropbox Community Moderator
Hi quietbrook, thanks for messaging the Community!
Could you try switching browsers to see if the same behavior occurs again?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes! - Megan
Hey quietbrook!
A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.
