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quietbrook's avatar
quietbrook
New member | Level 2
1 month ago

I'm getting an error when loading Paper documents on the Dropbox site

Is anyone else having trouble opening documents in Paper? I just wanted to review a couple to determine if I was scrapping the associated projects or saving them, but the site keeps giving me errors ...
Dropbox Paper
Web
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi quietbrook, thanks for messaging the Community!

Could you try switching browsers to see if the same behavior occurs again?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Let me know how it goes!

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