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I take 5tb 1month free trail account , After 1month free trail my data (of 5tb) can delete? after free trail my data transfar every time? (eg:: mega cloud only in one month after he delete our data). After 1month trail - my download my data every time? someone talk me my uploaded data is lifetime between 1month trail.
Hi @kingshare, correct!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there @kingshare, thanks for using Dropbox and welcome to the Community.
I'm not sure I understand your query completely; could you elaborate a tad for me please?
Thanks so much!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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How many time to still my data after losing 5tb 1month trail?
After trailer can losing my data during 1month trail .
Do you mean how much time you'll have to access your files after you cancel your trial @kingshare? Did I get this right?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Yes,that i mean
Hi @kingshare, please be aware that if your account is ever downgraded, Dropbox will not delete any of your files.
If you are over quota all that should happen is that Dropbox will not sync any new files.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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So you mean my 5tb data is never delete and any time i can download but i can't upload over quota all that should happen is that Dropbox will not sync any new files.
Hi @kingshare, correct!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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