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No Customer Support

No Customer Support

1621508
New member | Level 2

This is a joke right!? What kind of [removed] is this!? I don’t get to speak with any customer service. REAL CUSTOMER SERVICE FROM DROP BOX. Unless I UPGRADE and PAY ….!? Lmfao 🤣
Well guess what… DELETE!
Who in the world agrees to this garbage!? Nvm don’t answer, that’s a given.
Wow, you should be ashamed of yourselves. This is all about control and filling of the pockets. So utterly ridiculous.
So when my documents get deleted because you can’t offer simple customer service support. Not even a email smh. Then I guess I’ll be escalating the situation!

So dumb!!!

1 Reply 1

Nancy
Dropbox Staff

Hi @1621508, thanks for posting on our forum and I'm sorry about your experience. 

 

I’ve passed your feedback about this to our team, so that they can also see your comments.

 

Besides that, if there’s anything that I can do to help with your deleted files, please let me know and we can check this together.

 

Thanks.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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