Featured ContentStorage Space FAQs Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here.
Most RecentNewest TopicsMost RepliesMost LikesNo Replies YetSolutionsTagged:TagWhy is my referral bonus ineligible?How much quota do I have?Why is my account full even after deleting everything?SolvedWhy did I receive an email that my files will be deleted?I'm concerned about what will happen to my files after downgrading my accountToo many referral emails sentSolvedThe System Data on my macOS computer shows 7.9TB used when it's notWhy am I being prompted to upgrade to see my files due to my account being full?My account shows 2000% usage when I don't have any filesCannot open a shared folder despite having plenty of space available
TagsStorage space1,054 TopicsQuota240 Topicsdesktop201 TopicsReferrals185 TopicsDropbox Basic127 TopicsError Messages124 Topicssync79 TopicsDropbox Backup69 TopicsShared Folders65 TopicsFAQ62 Topics
