You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Issue with Dropbox Storage Space Not Updating After Deleting Files
Hi Dropbox Community, I’m encountering an issue with my storage space. I’ve recently deleted several large files from my Dropbox, but my available storage space hasn’t updated. It still shows the same used space, even though the files are no longer in my account. I’ve tried refreshing, logging out and back in, and checking the deleted files folder, but the problem persists. Has anyone experienced something similar? Any tips or steps to get the storage space to update correctly? Thanks for your help!
Free storage of 30+GB now downgraded completely to 2gb after many years of not using it
Hi, I just checked my dropbox account after more than 4 years and I noticed that my basic account had 30+gb free space before from referrals but now it's reporting 2gb only. I checked my notification and it seems the downgrade started on Dec 2021 onwards. As far as I remember, the referral and other bonuses before should have been permanent. Can anyone from dropbox please revert my storage back? Btw I'm sure im only getting 2gb free now, not just the basic plan but the free storage itself as I'm already getting notification of out of storage
I have nearly 1.5 GB of ghost files taking up my storage space. Where can I find them?
Basic plan, no extras. 2.25GB of storage total. I have 0 bytes in my backups. I have less than 10 folders, and have accounted for every file in every folder and in all sharing areas, to less than a 100 MB at most. And yet DropBox still says that I am using 1.61 GB of storage. Where? I have left every shared folder that was taking up space, and absolutely cannot find what is eating up all this space. Any ideas? Also, why can't we see the size taken up at a folder level? Especially when friends and colleagues are sharing folders for different projects, a way to quickly see exactly how much space everything is using would be a great tool, which shouldn't be hidden behind a paywall.
Dropbox keeps saying that my account is full, even after removing content.
I only keep the 2GB plan so I regularly delete files after I don't need to share them via links. I have managed to keep my storage between about 1.7 and 1.9 GB regularly. If I get a message that says I am using all my storage I just go in and delete files and that fixes everything. Lately, I have deleted files and put my storage use down below 2GB but then the next day DB says I'm full again. It has happened for three days in a row. I delete, get under 2GB, then the next day I'm full. What is going on? I don't have any shared folders and I don't have Backup set up.Lost 6.25GB (of 15GB) from my quota when compared to yesterday's total
I have been a BASIC Dropbox user for years (Maybe 10?). I had accumulated 15GB via new users I had recommended as well as other bonus storage - all in addition to the initial 2GB and more. Yesterday I cleaned up (deleted) several GB to reduce usage 1.1GB in order to upload about 12GB. Today I logged into Dropbox to finish my project and noticed I now have ONLY 8.75GB of the 15GB of yesterday. ... What am I missing here - other than the storage space? ;-) Help, please. ... thanks a million (rather, thanks 6.25 Gigs)