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I've suddenly run out of space after 13 yrs and lots of referral space
Been using dropbox for a very long time and back in 2014 I worked hard through their promotion and got a lot of referral storage and managed to claw up to 25GB of space and today I find myself out of space. I am not able to sync from my computer even. I cant find any help sadly and I am not that savy with computers either. I've just spent a few hours making my way here. :-( please help.
Finding it impossible to earn space from successful referrals
Dear Dropbox, The last few times that I have referred a friend to Dropbox by directly emailing the link that I originally obtained from Dropbox, they have installed the app and acknowledged their email address, but nothing has appeared on my referrals page and no space has been released. Could it be that I emailed the link directly, which is what I used to do, rather than messaging them through the referrals page? (Direct emailing used to work.) I am happy to send the most recent friend email address direct to Dropbox (rather than publish their address on a public forum) so that the issue can be investigated and hopefully corrected? All the best, Greg
I haven't received the referral space for an account that I invited to Dropbox.
Dear Team Dropbox I have refer Dropbox to my friends on 16th Feb 2025, mostly all are accepted and make a new account on Dropbox and install app. I got bonus space as well but 2 accounts are followed all steps but my referral page showing that "invitation sent". what is the process to get that bonus space? please help regards Saqib
I keep seeing errors that my storage is full and syncing isn't possible, but that's not true.
Hi guys, I periodically receive errors that my storage is full and sync is paused. I am using Basic 2GB but received additional storage a long time ago. I have over 1.7GB of free storage. I tried to upload something and it is working - so the error message is not valid. Is it possible to somehow stop these messages? It looks like the logic behind it is just checking my current plan (2GB) and my used space (3.6GB). Any ideas on how to get rid of it? Thank you all!
I lost 3GB of storage after my account was supposedly converted back to Basic.
Hi, I've had a Basic plan with 10.4GB of storage for years. I got an unexpected email yesterday saying I'm "back on Dropbox Basic" because my admin took no action on a free trial. I didn't sign up for a free trial, and I've never been paying. Any idea why I lost 3GB of storage capacity? How can I figure out what happened and how to fix it?
My referral space is gone and my total space got reduced
Hi Like others on here I have been using Dropbox for years, and today I noticed that my Dropbox had a little red dot stating that I had run out of storage, my storage dropped from 9.8Gb down to 2Gb, I do not have any emails warning me this, it just seems to happen overnight. Please advise on how to reclaim my Referred bonuses.
