You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Mac
44 TopicsLocal hard drive size does not change after moving 160Gb folders online only
Macbook Pro 16" M4 Max 64Gb/4Tb, Mac OS Sequoia 15.1 I have made 160Gb total size folders online only to free up disk space, Dropbox sync shows "your files are up to date", folder sizes have instantly gone down to zero or close to zero on Mac finder but total disk space has not changed a bit. Any idea? I must say I've had quite many syncing problems with the Dropbox lately and am a bit concerned about its reliability.59Views0likes12CommentsThe Dropbox app on Mac OS can't sync as it's saying my hard drive is full, when it isn't
I'm currently unable to sync several video files (approx 120GB) locally due to dropbox thinking it has no space, even though I see over 800GB of available space on my drive. I'm on a teams account and have tried to show hidden files to find my dropbox cache file but haven't been able to find it to determine if that's why dropbox is confused. See attached screenshots for reference and system info. I need to sync large size files due to my work as a video editor and this is a serious impediment to my workflow at the moment so any support would be greatly appreciated. Thank you!867Views0likes7CommentsDropbox folder in Mac HD taking up most of the space
I'm migrating from an iMac with Mojave to a mini with Sequoia. Time machine run well and installed everything smoothly (of course I have to update some of the apps to the new OS). It looks like Sequoia is not allowing creating folders inside Macintosh hd, so my folders's structure has to be reorganized. There's an issue limiting my flexibility in managing the situation: my dropbox folder is taking up space in Macintosh HD > Users > My Name > Dropbox Any advice? Thank you!16Views0likes1CommentThe extra storage space from the upgrade isn't showing on my desktop app.
So I upgraded my account from 2TB to 3TB. And in the website it shows I have 3TB, yet on the desktop app when I click on 'manage hard drive space' it shows 2TB. Any idea if / when this will update or is there something I need to do? Thanks in advance!Solved41Views0likes2CommentsDropbox uses a ton of hard drive space despite most files being online only
So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it's less than 2 GB (you can see in the screenshot what I mean). What is taking up all this space?Solved14KViews3likes51CommentsMy hard drive is full even though I've set my folder to be online-only
Agreed to the new Mac Folders and the sync tells me my hard drive is full and I have all of my folders set for Make online only. Everything shows clouds but when I check my hard driveutility it says all space is taken and normally half my drive is clear. I clearedcache but no help. This is the second time a full sync like this has happened in 2 days.Solved616Views0likes16CommentsOnline-only files still taking up space on hard drive and Dropbox cache doesn't exist
Hi, Im referring to a Mac (OS 14.5 Sonoma) I have 600GB of files that are supposed to be online only, they have the cloud icon and arrow next to them, but still take up the same amount of space as if they were stored locally. They dont seem to be local though as if I want to open a file it starts downloading. I have also noticed that if I remove a file from drop box and delete, and empty trash the amount of storage stays they same, like its still there. I have tried following instructions on here to delete drop box cache but the folder doesnt appear . The only hidden file that is revealed is 41kb file called .dropbox. I would add screenshots but there doesn't seem to be an obvious way. Anybody able to help ??163Views0likes2CommentsMacOS Dropbox folder location change and free disk space discrepancy
Apparently Apple started requiring File Providers like Dropbox to move their folders to ~user/library/cloudstorage, leaving only a folder alias at the original location. This caused problems in the beginning with file searches but these finally got sorted out. What is strange is that I recently replaced my laptop and after reinstalling Dropbox, the new default folder location is where it originally was, not in library/cloudstorage, and it's no longer an alias. I'd like to change this on my [older] home computer but I'm not sure if this is wise or even supported. I should mention that I'm running the newest Dropbox beta release, and the Dropbox helpdesk is encouraging me to reinstall Dropbox using the latest 'stable' build and not the beta. Does anyone have any experience with this? Second issue is a question of free disk space. I use PathFinder instead of the Mac Finder but these two utilities give different values for the remaining free space on disk. When determining the amount of free space, the Mac Finder seems to ignore the Dropbox folder entirely wherever it might be whereas PathFinder does include it. In other words, the Mac Finder [erroneously] lists an additional amount of free space equivalent to the size of the Dropbox folder. The Mac Disk Utility agrees with PathFinder's assessment of the amount of free space. Does anyone understand why this happens?2.2KViews0likes7CommentsCan I have the same files on two different computers with different hard drive sizes?
I should be really grateful for some foolproof advice please - that is, so I cannot mess it up. My iMac has a nice big 2TB hard drive and every file sits on it within the Dropbox folder in Finder. My MacBook has only a relatively small hard drive and I have been too nervous to install the Dropbox app. So instead, I have to download from the Dropbox webpage whatever I need to work on and then upload it back when I have finished - all very time consuming. I'd very much like to install Dropbox on my MacBook in such a way that a few selected folders which I need regularly automatically sync - they would then be on the MacBook's hard drive and if I amend them, that change would automatically happen online too. And to have the rest of the folders visible in Finder even though not on the MacBook's hard drive so that I can easily open them when I need (provided that I have internet access at the time) I think this is possible and, if so, I'd be really grateful for a step by step instruction in simple language ! Thanks so much348Views0likes3Comments