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Referral bonus not added and referring email not sent

Referral bonus not added and referring email not sent

le13
Explorer | Level 3

Hello,
I sent two emails for referrals. One email was never received, but on my dropbox account it says invitation sent, and i can't send a new one to that email. The other email was sent and received, and the person clicked on the link and completed his dropbox account set up and installed everything on his computer, but on my end it still says "invitation sent" only.

What is going on, does any one know?

3 Replies 3

Megan
Dropbox Staff

Hi @le13, happy Monday! 

 

In order for me to be able to see what's happening with your referrals, I'd need some account specific info. Would you be okay, if I send you an email in order for us to have a closer look into this? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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le13
Explorer | Level 3

Yes sure, send me an email

Megan
Dropbox Staff

Hi @le13, I just sent you an email.

 

I'll see you there. Cheers!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Megan Dropbox Staff
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    le13 Explorer | Level 3
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