cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

does not sync the files

does not sync the files

gilmarmoraes
Explorer | Level 3

I can't use my dropbox after it exceeds the limit (5tb). Even after I deleted more than 1tb and upgraded to advanced plan. If anyone knows what's going on. thanks

 

does not sync files again

2 Replies 2

gilmarmoraes
Explorer | Level 3

espaco.jpg

dropbox did not update real free space

 

Nancy
Dropbox Staff

Thanks for posting on the forum, @gilmarmoraes!

 

Can you also send a screenshot of the plan you see here?

 

Let me know when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
  • User avatar
    gilmarmoraes Explorer | Level 3
What do Dropbox user levels mean?