Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
I can't use my dropbox after it exceeds the limit (5tb). Even after I deleted more than 1tb and upgraded to advanced plan. If anyone knows what's going on. thanks
does not sync files again
dropbox did not update real free space
Thanks for posting on the forum, @gilmarmoraes!
Can you also send a screenshot of the plan you see here?
Let me know when you’re ready.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!