View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Hello everyone, it's a pleasure to be part of this community and sorry if my English isn't excellent...
I'm asking for help for some files with ".band" (Garageband) extension that I moved from iCloud to Dropbox with W10.
Not long ago everything was ok, but now I have all the files at 0 Kb!!! therefore unreadable.
Infinite thanks to those who want or can help me.
Hi @NiK1978, thanks for contacting us!
As there isn't a direct method to transfer files from one cloud service to another, you could try downloading the files from iCloud onto your machine, and then move them into the Dropbox folder, if the Dropbox desktop application is installed.
Otherwise, you could upload the files to the site itself, once they're downloaded from iCloud onto your machine.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @NiK1978, thanks for contacting us!
As there isn't a direct method to transfer files from one cloud service to another, you could try downloading the files from iCloud onto your machine, and then move them into the Dropbox folder, if the Dropbox desktop application is installed.
Otherwise, you could upload the files to the site itself, once they're downloaded from iCloud onto your machine.
If you have any further queries, feel free to message back.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks for the reply, but the problem is another... Read more, please
Hey @NiK1978, sorry to jump in here.
What my colleague suggested is a way to avoid the 0kb files, but let's see what we can find out about the current situation.
How exactly did you initially upload the files? Just drag and dropped them from iCloud to the Dropbox folder?
And where do you see this behavior? Locally on your Dropbox folder, on our website, or both?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!