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rjkg
3 years agoExplorer | Level 4
iCloud blocking file in Dropbox
An app that I wrote for our club accesses an SQLite DB file in our Dropbox.
Most members have no trouble.
One member uses iCloud and gets "permission denied ' when he tries to access this DB.
The DB file sometimes has a small cloud symbol next to it. Hovering on this pops up a "file not downloaded" message. Clicking on it frees up the DB file for use by the app.
The info on the file shows it is actually in : ~user/Library/CloudStorage/....
There is no reference to Dropbox in the Settings->iCloud->Applications using iCloud section of settings (as shown in the iOS discussion re iCloud and Dropbox) .
How can I stop iCloud interfering with this file as Dropbox is already an adequate backup?
Hey rjkg, sorry to jump in, but I just wanted to mention that 'available offline' files will still sync normally.
For more information about online only and available offline files, you can take a look here.
As for the user who's getting the error, could you check if they've granted Dropbox full disk access as outlined here?
7 Replies
Replies have been turned off for this discussion
- Hannah3 years ago
Dropbox Community Moderator
Hey rjkg, thanks for reaching out to us.
Can you send us a screenshot of the error message this member is receiving?
Is this an API app that you've created?
Also, what's the Dropbox version and the OS version of this person's computer?
Let me know and we'll go from there.
- rjkg3 years agoExplorer | Level 4
The error message is (error caught by my code within Tcl) :
authorization denied
authorization denied
while executing
"sqlite3 dbcmd $SQLITEDB -create 0"
(procedure "login_ok" line 45)
invoked from within ....
Dropbox version: 178.4.4811
MacOS : Ventura 13.4.1
This is what he sees in Settings - no mention of Dropbox - 2 screenshots as the list goes to 2 screens :
The app is a user interface to a membership management database. The database itself is a single SQLite file, in Dropbox.
Sorry about the delay I had to wait for the member to reply with the details.
rjkg
- Megan3 years ago
Dropbox Community Moderator
- rjkg3 years agoExplorer | Level 4
I reference it as /Users/<user>/Dropbox/heathdb/heath.db which works for the other 6 or 7 people wjo use this app.
But looking at the file info <Cmd-i>, without checking again with the member, the real file name, as I remember it, is
/Users/<user>/Library/CloudStorage/Dropbox/heathdb/heath.db
rjkg
- Jay3 years ago
Dropbox Community Moderator
Hi rjkg, this is unrelated to iCloud, as the CloudStorage location is a new requirement by Mac OS for newer installations of the Dropbox desktop application.
You can read up more about this change from here.
Since that user is on the newer version, the link you specified for the other users won't work for them.
- rjkg3 years agoExplorer | Level 4
The error occurred even when trying to access CloudStorage.
However digging into the link you referenced, the 'Make available offline' option may work.
Does the file continue to sync with that turned on?
Thanks
rjkg
- Walter3 years ago
Dropbox Community Moderator
Hey rjkg, sorry to jump in, but I just wanted to mention that 'available offline' files will still sync normally.
For more information about online only and available offline files, you can take a look here.
As for the user who's getting the error, could you check if they've granted Dropbox full disk access as outlined here?
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