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silvi3's avatar
silvi3
Explorer | Level 3
3 years ago
Solved

No option to share folder with editing permissions

My colleague has a pro account and is trying to share a folder with me, but she only gets the option to share a viewable copy, not editable. 
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  • Megan's avatar
    Megan
    3 years ago

    Hi Alison12345, keep in mind that there's no way to share a folder that already contains a shared folder.

     

    That could be the culprit of your problem. If you'd like to give them read-write access to the parent folder instead, you can unshare the subfolder, and then share the parent folder. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Can you share a screenshot silvi3 ?

silvi3's avatar
silvi3
Explorer | Level 3
3 years ago

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Can you try doing it at the website instead? Does that work? 

     

    Are you in a Business Plan? Have you checked with Admin to see if sharing is disabled on your account

    • silvi3's avatar
      silvi3
      Explorer | Level 3
      3 years ago

      She has a pro account

      Yes have tried website - doesn't work

      She can share other folders, just not the one we need to share access to. It is a large project file with nested folders

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey silvi3, thanks for the info and the screenshots!

         

        Is it possible that the folder your colleague is trying to share, contains other folders that are already shared with other people?

         

        If that's the case, she won't be able to share that folder with edit permissions. 

         

        See this article for more info and workarounds.

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