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Forum Discussion
dragonballs
6 years agoExplorer | Level 4
drop box has deleted all my download files in download folder on mac
drop box has deleted all my download files in download folder on mac
how can i restore the downloads that drop box has somewhat deleted and replaced with the folder name in finder "My files in ...
psalm32034
2 years agoNew member | Level 2
same thing happened with me!!! my downloads file is completely gone and after 30 mins of searching i still can't find it, it's not in the deleted files either and i had so much on that downloads folder and its no where to be found.
- Jay2 years ago
Dropbox Community Moderator
Hi psalm32034, since you mentioned the Downloads folder, are there any files on the Dropbox Backup page?
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