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Folder shortcuts to other drop box locations inside of share folders
I would like to create a public share folder called something like "Company Information" Then I would like to create individual folders that will be perpetually able to be downloaded by a customer using a QR code or link with their information in it. I would like a way to link the public share folder inside of the individual folder so that they can access it by clicking the link to their folder then navigating to it with some sort of short cut. This allows me to have 1 up to date location for all company information long term without updating it in every folder.
Dropbox syncing online-only files when a third-party app tries to access a synced folder on Windows
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or Word document) on Windows, the dropbox would start to sync all the supposedly online-only files within the folder and the syncing is really really slow. Most importantly, the syncing process would freeze the entire Save-As dialog and nothing can be done before the syncing is finished. This is not just limited to MS Office, but also other apps as well. Directly access the folder through Windows Explorer is OK. I am not sure if this is an Windows issue or a Dropbox issue. I suspect accessing the folder through an app other then Windows-Explorer would trigger Dropbox to believe you are trying to access all the files in that folder. I have updated Dropbox app to the newest version as suggested by support. And it happens on both of my desktop PC and laptop PC. Also I'd like to point out that I am accessing Dropbox through a proxy, which may explain the slow-syncing issue. Does anyone have similar experiences?Restore access to shared file
This information is not required, but it makes it easier for our Community members and support team to help you. Device mac mini Operating System/Browser (if using the web) mac OS 15.7.2 Dropbox App Version (if using the app) Question or IssueI accidentally removed my access to a shared folder. How do I recover it?
Editing PDFs on Dropbox on Android corrupts the PDF
Device TCL NxtPaper 14 Operating System/Browser (if using the web) Android 14 Dropbox App Version (if using the app) 454.2.2 Syncing Status Up To Date Question or Issue I am using Dropbox on my TCL NxtPaper 14, along with the app Nutrient PDF Viewer Pro to edit and annotate PDFs on Dropbox. Whenever I use the app, it corrupts the PDF on Dropbox. Editing PDFs on other cloud services with the same app does not give me any issues.
I can't move, copy or delete content from within the Dropbox folder on my Windows 11.
Device My awesome PC Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue We have old/historical jpeg/photos on drop box. I am having trouble moving, copying, pasting individual photos. When I try to move, copy, delete it seems to get stuck on the attached system process -> Windows says calculating, but doesn't seem to progress further. I also cannot see a preview of these files in the thumbnail/folder, they are just blank, though newer files in the same folder do have the preview image. I am trying to move bulk files though I cannot even move individual files ATM. Its only old files that we've not opened/viewed for years. Any ideas?
Exportable & Editable Folder Map
As Dropbox accounts grow over time, folder structures become complex, deeply nested, and hard to manage. Currently, I can view their folder hierarchy in the web UI, but I cannot export it, nor can I reorganize folders at scale without manually dragging items one by one. This makes large-scale cleanup, restructuring, and collaboration planning unnecessarily time-consuming and error-prone. Introduce a Folder Map feature that allows users to: Download a full folder map: Export the entire Dropbox folder hierarchy (folders only, optional files) maybe like a visual map (mind-map style) Edit the folder map in-app: Reorganize folders by: drag & drop, bulk move / rename, nesting or flattening structures(no files are moved yet: this is a planning layer) Apply changes in bulk: Once confirmed, Dropbox executes the reorganization safely: Shows a preview of changes, highlights conflicts or permissions issues, allows rollback
I want to discuss plans and options to access my work Dropbox account
Dropbox Plan Previous Business Admin) Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop and Phone are connected Question or Issue I closed my professional DropBox account around a month ago. After the fact, I realized my personal folder was not accessible because it was embedded within my previous professional folder. I tried to access it and was charge for a renewal. I cancelled that. I tried to transfer files and was denied access to that function. What is the cheapest way to reopen my Professional DropBox Account, i.e. for a limited time, like one month? I can't seem to get a phone number or email address to discuss plan options with DropBox sales. Any suggestions?
Setting a keyboard shortcut for "View on dropbox.com" in the Dropbox Desktop App on PC or Mac
I want to be able to open the currently selected file or folder directly in the web browser on dropbox.com with a single keyboard shortcut — without having to repeatedly open the Dropbox app or right-click and select "View on dropbox.com" every time. If this feature were provided, I think the Dropbox web interface could be used much more easily and conveniently as a file viewer.Can I recover my content after 30 days?
I had Dropbox on my work computer , personal laptop and iPhone and when I changed jobs my old company deleted the Dropbox files and it erased them on all devices. I had some irreplaceable pictures and files and they won’t recover trying on other devices. I’ve reached out to Dropbox support multiple times and they have never responded. Now that it’s been over 30 days is there anyway to recover files and pictures ?
