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Can't access shared link. Getting an error that the link has been deleted.
I have been trying to open a dropbox link shared to me. This is a link that was sent by somebody to the person who sent it to me; they have just passed it on. They can access and use the files on the link, but I cannot. Originally I was sent a HTML file in which I can see the files and press the links to open the individual files, but then I get the following error: 'You don't have access. You can ask the person who shared the link to invite you directly.' I have now been passed on the exact link that was sent to the person who sent it to me, who again can open the files fine. I get the following error: 'This link has been deleted. The owner of this link has deleted or disabled this link. You cannot access it at this time.' I think is the more important error to consider as the html file may cause permission errors etc. I have tried everything on Safari, Firefox and Google Chrome and have logged into two different accounts and tried being logged out too. If I am not logged in, and I remove anything past 'rlkey' in the link, it tells me that I can sign up for free and that to keep the file secure it needs to confirm my identity, with the name of the folder included etc. I think possibly as well as being sent the link, the original person may have been added directly to the folder? However if I don’t have access, why does the link tell me it’s been deleted when the other person can still access it right now. They have told me this is all they have been sent. This link is being emailed to many people every month as it is a work resource for a tour. Any help is much appreciated
Difficulty accessing shared files due to mandatory admin verification code.
Recently, access to shared files started requiring an extra verification code from the admin every single time. Before, opening the shared link from email was enough and things worked smoothly. Now it adds unnecessary delays, especially when the admin isn’t immediately available, and it makes the process frustrating for less technical users. If there’s a way to disable this requirement or simplify access again, I’d really appreciate the guidance.I have an xml file which i share with my own smart TV app, but it doesn't work.
Hi, long time no see..well something happend today..because this problem occur again. I have an xml file which i share with my own smart TV app, but it doesn't work. | The Dropbox Community What have you done different today? Or excactly 5 hours ago..
I can't share any links - Dropbox says my files contain phishing content.
Dear Dropbox Support Team, I’ve received a notification stating: “We have suspended your activity. Your files may contain phishing elements.” I’m unsure why I received this message, and it’s severely impacting my Dropbox experience. It's not specific to any one file. I cannot get the link to share ANY of my files. I always get the same error message when I try to share via the web portal. When I use my PC based Dropbox, I don't get any messages, but I cannot copy and paste any links. I've already spoken with the chatbot and emailed support (over a week ago - ticket id: #26002781) and have not received a reply. Please provide further details so I can resolve this issue promptly. Thank you for your support. Best regards, Tal Device (Razor Blade 15) Operating System/Browser (if using the web) (Windows 11/Chrome) Dropbox App Version (if using the app) (242.4.5815) Syncing Status ("Up to date")
Can recipients of a shared folder link view other recipients of the same link?
I have some large files (several GB each) that I would like to make available to customers to test my company's software. Due to the file sizes, upload/download times can be quite long, and I don't want to chew up my organization's storage space by uploading each file multiple times. So, I'd like to place the files in a single Dropbox folder and share the link with each relevant customer. However, I want to make sure that anyone who I share the link with can't see who else I've sent it to. Recipients of the link may be early in the adoption process and can't be officially "exposed" as customers yet, and our customers may be competitors with each other, so I want to be sure that no one outside my organization can see anyone else who isn't part of either their or my organization. For example: In this folder, I am RK, BC is my colleague, and XH and ZW are employees at one of our customers. However, if XH and ZW weren't colleagues, I would want each of them to only see themselves, RK, and BC as members of the folder. Does this feature exist, and if so, how can I enable it in shared folders? I would want this obscurity to propagate downwards to any sub-folders (and sub-sub-folders) as well.Static link with shares that update daily
I need to be able to set a static link on shares that are modified daily. I have a program that automatically updated these shares daily and I now find that the share link also changes with the modification. This constantly changing link is very counterproductive and a hindrance to have to resend the links every time the file contents are modified. These files are always the same name and should not be subjected to a link change. How do I set a static link for files stored in Dropbox, or do I just have to use another cloud service?Is there a way to keep the same link for an updated file?
Hi all, I have a PDF presentation I constantly update, after I've shared the link with clients. But I want the same link to keep working for them. One workaround I sometimes use is sharing the containing folder (and updating the file inside) but many people find this confusing. Is there a way to keep the same link for an updated file? Thanks, Federico
"Public links have been temporarily suspended for generating excessive traffic." Please help!
I outsource my work on dropbox (six videos appearing on my portfolio website) and make my content available to a number of individuals that need access to it. I am currently unable to share my links anymore due to: "Public links have been temporarily suspended for generating excessive traffic." In the mail, if I click on cancel the suspension, it says I have been banned. I really urgently need my files to be accessible. I think this "high traffic" issue ONLY emerges in the moment in which I am personally updating my website, because I need to control the visual output for a longer period of time (yesterday I worked on it for one hour for instance). Videos go in loop in the meanwhile, so the traffic caused by my personal visualization in the moment in which I am modifying the website is not something I can change. But still, it is something that happens once every six months. I am not violating the traffic rules otherwise (with the normal external daily use of my content). It is not due to external people streaming my content...... Please help me:)
