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Being asked for a 6 digit code sent to an email address I can no longer access
I have a dropbox plus account that is connected to an old email address to which I can no longer access. I have the password, but after I log in I am asked for the 6 digit code sent to the e-mail address that I cannot access. The 8 digit codes I received when I signed up do not work. The help pages are useless in resolving this problem. Any ideas on what to do?How can I cancel my Dropbox plan, if I can't access my account?
I have 2FA set up so it says I need to enter the code sent to my old email account when i try to log in. However, the company which set up my email address I used no longer exists. I cannot log in and change my email (as the bot so unhelpfully suggests) due to the 2FA. I will be billed unless I cancel the subscription.
Almost impossible to login due to "games" captcha
Hi everyone! I have a problem I hope you can help me resolve. I use my Dropbox free acount to move files from my phone to the office computer. They are personal things, so I can't install the app or login out of a private browser session. I have two-factors autentication active. Dropbox makes me lose a lot of time in stupid games before login to prove I'm human. I'm not talking about reCAPTCHA here, but real games where you move people to the right chair and other crap like that. How can I avoid this? It's ridicolous, if I wanted to play I will have open an account to a game site, not to personal cloudspace.
Using other way for 2 step authentication
Recently, I could not access my account as I didn't have access to my previous mobile and laptops, and I could not receive messages on my mobile number. I want to mention that the team has made a great effort to resolve the issue, and they even sent me a direct code on my mobile number and asked me to provide the code through email. However, due to my mobile number problem, I could not receive messages from foreign countries. Therefore, I request that you end the call sent through WhatsApp (which was on the same number) or call me on the number, or I will call them on the same number. However, they could not do so due to Dropbox's policy. So, I suggest that Dropbox include other verification methods, as Gmail and other service providers use the same approach. This will make it easier. Finally, I will give the team 5 stars for their efforts and response to the issue, which keeps my hope of getting my data high as they try various other ways to resolve the issue. Salute to the team.CloudRail - Dropbox - Missing client_id
Over the Easter weekend (Apr-10, 2025), Dropbox apparently made a change that makes it impossible for PimlicalAdvancedCalendar to log in through its CloudRail library. This has worked flawlessly for many years, and no change was made to PimlicalAdvancedCalendar or the CloudRail library (which is no longer supported by the developer). Is there a reason why Dropbox has suddenly made this change? Anyone else out there with an application that was using CloudRail to access Dropbox have any idea of what Dropbox did over the Easter Weekend?
I'd like a feature that allows me to secure a folder of files with a password for extra protection.
It would be a great idea to implement an extra layer of protection to be able to hide certain files or be able to lock them with a set password within the app since I experience multiple users on multiple machines of mine being able to access most of the files. Therefor I would really benefit from a folder I can lock with my personal password and therefor hide sensitive information or files that should not be accessed by other users but me. I would suggest calling it something like Vault or Hidden Files. This could also be done via integration through the apps, let people decide if they want to install the vault feature or not.
