I can't sign in on Safari, but I can sign in on Firefox

Hi damosol​, thanks for messaging the Community.

Could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your Safari browser entirely?

Let me know how it goes!

hello ive cleared cache and all history try signing in all im getting is a grey bar with the black square and white marks going around and around 

Have you recently updated Safari, or added any new extensions?

It's likely that a setting in Safari is preventing the Dropbox site from loading correctly.

im not aware of any updates ive certainly not done ant manually or added any extensions

If you use Safari in private browsing mode without any extensions, do you still get the same behavior on your device?

Hi damosol!

Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.
 

Hello ive tried a private window and tried to log in but still just getting the white dots going around the square 

Hey damosol, can you try the steps here to disable plug-ins in Safari, to see if it helps?

Having the exact same issue here and it's been ongoing for weeks. No plugins, private browsing doesn't work, entirely reset Safari and it worked once then would not work again.

Sorry to hear that, cartoonistaaron.

Which version of Safari are you using? 

Does it work fine with other browsers?