Can't upload material to a link from someone else's account?
I'm trying to upload 1.5tb of data to a link on someone else's account. They have expanded their data quota to allow for this much data, however the dropbox upload keeps failing at my end. the 1.5TB of data is a collection of raw video media (so it's several hundred thousand files within a series of folders) When I tried to upload this via Apple Safari, the upload repeatedly stopped. I was uploading by loading the URL for the upload link to my friend's dropbox account, and then either dragging & dropping the files onto the upload link or using the folder hierarchy to navigate through the folders to select the material from an external hard drive. I've tried swapping to using Google Chrome for the upload, and now the upload link is asking for my name & email address (as per image below). this link wasn't asking for this information on the Safari web page; why am I being asked to submit my name & email? I've tried putting in my name & email address on the google page Further, the google chrome link doesn't appear to be working either
iPhone videos and photos not uploading to Dropbox. Only some files upload, and the others don't.
Hi, My Dropbox seems to not want to upload Apple iPhone Photos and Videos to my created files. I create photo and video content which I need to distribute to clients using my iPhone however the upload process is almost non existent. I have the Essentials Plan with 3TB storage. I select the maximum files for upload (400 a mix of HEIC iPhone photos and videos shot in 4K 60FPS and mainly video files) and hit upload. The preparation process/loading bar that comes up before being able to upload the files takes almost an hour if not longer. Once this is completed, only some of the 400 files make it to be uploaded so many are missing. Then when I hit upload it says it estimates 2+ days. I do the same process because for one client they get roughly 1000 pieces of content, so need to upload more files. Same process again, it takes forever. My next problem is that the files then sit ‘waiting to be uploaded’ with maybe two or three with a loading bar next to them. They then do not load, and the estimated time to upload says 2 weeks. I might be lucky to get 3/100 files uploaded after 5 hours, but I do not know where the other 900 files have gone (they aren’t anywhere to be found and aren’t in the queue waiting to be uploaded) and none of the other files sitting there will upload. I need this service to be efficient for my work so all the help or advice I can get to get this sorted would be appreciated. thank you. Ash
I've set my iOS camera uploads to add only new photos, but it's trying to re-upload everything.
I went from a iPhone 11 to a iPhone 16 Pro a few months ago. I backed up photos to Dropbox before I moved everything to the new phone. Had issues with the new phone and Apple had me do a full factory reset, and then I was only able to download certain (minimal) apps from my cloud, to prevent the new phone from picking up anything old that might have caused the issues. This shouldn't affect my Dropbox app, since that is a separate cloud. But now when I back up photos, it is scanning my ENTIRE library of photos, which is many years worth, it seems, and it seems to want to download all of these photos, most of which are already in my Dropbox. I went to settings to see if selecting "Back up/New photos only" would solve this issue, but it only identifies new photos as of today, not the past couple of months since I got this phone. But then I looked at what's in my Camera Uploads folder, and there are photos from as recent as early December, but not current. With my old phone, Dropbox would only grab the new photos since last upload. So what am I doing wrong here?
Reloading Apple photos from Dropbox folder
I had a major problem upgrading an iphone and bottom line lost all my UGC from 2020-2024 (corrupted back up). I have all the iphotos from that period in Dropbox. I want to put them back onto my phone. I tried synching them but what happened was they all went in with the current date and time and lost the meta data. Anyone have any idea how I get around this? It failed to recognize locations and dates.
The Dropbox desktop app gets stuck syncing for the team on MacOS
To clarify, dropbox works 95% of the time, so it's not a sync issue. But for me and my whole dropbox team, roughly once or twice a day, dropbox completely binds up. For example, I have double clicked to open a 6MB file and it's been 20min and still nothing. The icon at the top says syncing but the file never actually downloads and opens. when i hover mouse over the dropbox icon it says 'syncing' but no KB upload or download rate that it usually has when it's actually syncing. It's some sort of bug as again, dropbox works 95% of the time fore uploads and downloads, but then its just dies and you cant open anything for an hour until something happens and it randomly comes back online. I have tried pausing the sycn and starting again. I have tried restarting dropbox. no success. Maybe a restart of the computer. but geez it's frustrating.
