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Emojis in filenames are finally here! 🥳
Hey everyone! We’ve got some exciting news - Dropbox now supports way more characters in filenames and folders! Emojis are now supported across all surfaces, and it’s available to everyone! That means support for emojis like 🚀, 🎵, 🏴☠️, plus rare scripts like 𩸽, اللهِ, and even mathematical symbols like 𝛑 or 𝔸. This long-requested update fixes the issue of files not syncing properly due to unsupported characters, so everything now works just as expected. Whether you’re jazzing up a folder name with a little ✨ flair ✨or using your native language to stay in flow, we hope this update brings a little extra delight to your day and the way you work. Give it a go and let us know what you think! And of course, thank you to Link1328 for the idea and everyone who contributed to the thread! Let us know what you think, share your feedback or any other requests for characters to support below 👇 Happy organizing!A Year of Conversations: 2025 Community Wrap-Up
Hey everyone! What a year! I’ve loved chatting with you all throughout 2025 - hearing your favourite Dropbox features, clever hacks and the all the ways you use Dropbox to keep life running smoothly. This community is really pure magic. Every week, you jumped in to help each other, share tips and celebrate wins. We had loads of Community Members of the Month, plenty of Mighty Answer badges and so many “aha!” moments. And the stories! From photographers sharing galleries, to coders syncing across Windows and Linux, to the person who who said syncing across threes computers and two homes was “beautiful” - you all really kept the forums lively, helpful and fun! One iPhone user was especially happy with the 2025 Live Photos update, which finally let them migrate their whole collection smoothly. It was made even sweeter knowing the feature came directly from an idea shared right here in the community. And, I adored hearing how Dropbox helps in everyday life, like the member who said: We’ve had our fair share of community adventures this year, but we made it through together and every time I got to say “I am glad to see your issue was resolved”, it honestly made my day. Last year we gave the Community a fresh new look and glow-up, and we really appreciate everyone’s patience with the changes throughout 2025. It’s amazing to see how far we’ve come, and we’re even more excited for what’s ahead. There are some fab new updates and improvements coming in 2026… so stay tuned! A huge, heartfelt thank you to everyone who got involved in conversations this year. Those who asked questions, those who answered them, and those who felt comfortable sharing ideas, frustrations, clever workarounds, and even honest feelings about Dropbox. And of course, a special shout-out to our amazing Super Users …you’re absolute stars and this community wouldn’t be the same without you. So that’s it from us for 2025! Have a safe and happy time over the holiday period, and I’ll see you all in 2026Dropbox Basic: Work Outside the Box
If you work with more than one person, you more than likely have needed to share a document or file to work simultaneously or receive feedback. With your Dropbox Basic account, you collaborate with friends and family and work outside of the box. Even if they do not have an account, you can still collaborate with them! Dropbox has made it easy to share files with friends and collaborate on projects. Share files with friends and family I recently learned that you can share files from Dropbox with friends or family that do not have an account. When you share a file or folder using Dropbox, the recipient receives an email with a link to the file or folder. The recipient does not need a Dropbox account to view or edit it though. Just this past week, I shared a Paper document with my sorority sister, and she was able to view and edit the file without any issue. On the file was a to-do list for the both of us and we worked together on the document. Learn more about how to add to-do list to your paper document. You can also control whether people can edit or view your files and folders when you share them and even after you share them. Edits and comments that’s made to a shared file or folder are updated live for everyone they’ve been shared with. This allows for any changes to projects to be implemented right away and ensures everyone is on the same page. Ways to Collaborate Sharing files is usually top priority when working with others. With Dropbox apps and integrations, sharing, syncing and collaboration is made easy. Whether you are sharing a school project, presentation, bachelor trip details, or planning your 30th birthday party, it is likely that you will pass the file along to someone else for their input. As sad as this may seem, Summer vacation for students and teachers will be ending in about 1 month. The time will come during the school year where you will have to participate in the good ol’ school project. The conversation of how you will collaborate to ensure everyone is working together always comes up, and you can suggest using Dropbox. With your Dropbox account, you can collaborate with your school project team members that do not have a Dropbox account. You can use word processing applications such as G-Suite and Microsoft Office Online. Learn more about how to use these integrations. This will allow for an automatic sync after each team member contributes to the project. Your Dropbox account allows you to collaborate with multiple team members from multiple locations at one time. It’s a big year for celebrating! Gathering in large groups has finally become a norm since 2020. People have planned large parties and events to celebrate weddings and birthdays. To do this, you will likely collaborate with friends and family virtually. Don’t forget that you can use Dropbox Paper to create a guest-list, or a to-do list where you can tag the other party hosts. You can even create the invites with Dropbox’s Canva integration. The beauty of using your Dropbox account for tasks like this is that you can use 3 different applications and all users can access files in one place. Things to know when collaborating When collaborating on a file, Dropbox has features that allows the file to be shared and protected when multiple people are editing. Dropbox has collaboration tools for sharing work, and guards old documents by locking the file or creating a conflicted copy. Here are some tips and tricks you can use to collaborate. Create link: Create a link with Dropbox that allows you to easily share the files with friends and teammates. To create a link: Open the Dropbox folder in File Explorer (Windows) or Finder (Mac). Right-click or command-click the file or folder you'd like to share. Click Share…. If a link hasn't been created, click Create link. The link is copied to your clipboard. Create a to-do list: When saving, sharing and collaborating on files and folders, you can add a checkbox that becomes tasks for the people you are working with. When you or someone else with permission click a checkbox, the line of text next to it is crossed out with a strikethrough. Mention someone: To notify collaborators, click the @ icon. This allows you to insert the email address or name of someone in your Dropbox contacts. The person is notified by email and their Dropbox account shows that they have been tagged in a folder. This is a helpful and easy way to communicate asynchronously. Your Dropbox Basic account is a great way to work with family and friends. Leave a comment and tell us how you use Dropbox to collaborate with family and friends!How To Check If Your Space Is Being Used By A Shared Folder and How To Leave A Shared Folder
Shared folders are one of the easiest ways to collaborate with others while using Dropbox. Having a shared space makes everything simpler when you’re working on a project, sharing family photos or keeping your teams files all organised. But you might be wondering: Does this shared folder take up space in my Dropbox account? And what if I no longer need access - how do I leave it? Does a Shared Dropbox Folder Count Toward My Storage? It depends on how the folder was share with you and what level of access you have. Here’s how to check: Sign in to dropbox.com and click All files. Look for folders with a two-person icon 👥 - these are shared folders. Hover over the folder name and click the “…” (More) menu. Choose Share → then Settings. You’ll see one of these options: Can edit → the folders contents do take up space in your Dropbox account Can view → the folders contents don’t count toward your space Tip: You can also check shared folders directly from the Dropbox desktop app - the 2 person icon works the same way there too. How to Leave a Shared Dropbox Folder I No Longer Need If you see “Can edit” and you no longer need access, it’s really easy to remove yourself from the folder. Here’s how: Go to dropbox.com and sign in. Click Shared in the left sidebar. Find the folder you want to leave. Click the “…” (More) button next to it. Select Leave folder → and confirm. Once you leave: The shared folder and its files are removed from your Dropbox. They’ll no longer count toward your storage. Other members will still have access as usual. If you originally created the shared folder, you’ll need to transfer ownership before leaving. To do that: Open the folder’s Share settings. Click the dropdown beside another member’s name. Select Make owner → then leave the folder. That way, everyone who needs it still has access and the ownership transfers smoothly. And that’s it! Keeping your Dropbox account organised is a simple way to make more room for what matters most - your ideas, projects and memories. If you ever change your mind and want back into a folder in the future, just ask the owner to share it with you again. Got questions about shared folders? Drop them in the comments below or visit our shared folders FAQs. How do you organise and manage your shared folders? Join the conversation and let us know!Community Member of the Month - September 2025
Can you believe we’re already in October? Before we dive into cozy Autumn days, it’s time to celebrate another star in the Dropbox Community. ⭐ Say hello to our September Community Member of the Month… calmfrog 👋 This month, calmfrog impressed us with a response that was not only helpful but also a model of clarity and care. Check out this post here about duplicate sync icons. They broke down the issue step by step, making it easy for anyone - whether new to Dropbox or a seasoned user - to follow along if they had the same issue as them ✅ . That kind of thoughtfulness makes the Community a more welcoming, supportive, and valuable space for everyone 🤗 . It’s contributions like calmfrog's that remind us how powerful this Community is when members share knowledge with care. Thank you, calmfrog ! We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🎁🚀. Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 😎Hey Creatives! How Do You Make the Most of Dropbox?
Hey Dropbox Community, I wanted to share a delightful story that really highlights the creative ways people use Dropbox in their everyday lives, and it’s all about a business called Pound Cake Makeup💄. Imagine turning your passion into a thriving business, all while juggling the chaos of life. That’s exactly what the founder of Pound Cake Makeup, Camille Bell, did. Using Dropbox, she keeps her business organized - from managing product photos to sharing marketing materials and collaborating with her team, all seamlessly and from anywhere 🌍. It’s a perfect example of how Dropbox is a tool that empowers creativity and entrepreneurship 💡, no matter the size of your venture. Read more about Camille’s Dropbox Story here. What really struck me about this story is how technology can be a game-changer for small businesses and creatives. It’s not just about storage - it’s about connection, flexibility, and making sure your ideas and hard work can flow smoothly, even when life gets hectic. I’d love to hear from you all: 💬 How has Dropbox helped you bring your creative projects or side hustles to life? 💡 What unexpected ways have you found to use Dropbox that made your work or personal life easier? ✨ If you could add one feature to Dropbox to better support your creative or business needs, what would it be? Let’s get the conversation going and inspire each other with the many ways Dropbox can support our passions and projects 🎨🚀. Looking forward to hearing your stories and ideas.Community Member of the Month - July 2025
We blinked and July was over! 🎉 But before we get too far into August, it’s time to celebrate someone who’s been making waves in the Dropbox Community. 🌟 Say hello to our Community Member of the Month for July … Shelladmin 👋 This month, Shelladmin stood out in a big way. As only a new member, they’ve set the bar high with their thoughtful and clear use of our brand new thread templates (you may have seen them when you are going to post something within our Help section). ✨ Their super helpful thread How can I see every folder in my Dropbox account in my macOS Finder? really grabbed our attention. Not only did they break down a tricky issue with clarity and care, but I know this thread will for sure help a bunch of future users tackle the same challenge with confidence. 💡📂 Thank you, Shelladmin! 😁 We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🎁🚀. Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 😎Community Member of the Month - June 2025
We’re halfway through 2025 (how did that happen?!), and it's the perfect time to shine a spotlight on someone who's been absolutely rocking it in the Dropbox Community 🎉 Say hello to our Community Member of the Month for June... DoctorBashir 🤩👏! Since joining us two years ago, DoctorBashir has been a friendly, knowledgeable, and all-around awesome presence in the Community. With 18 posts and 3 accepted solutions under their belt, they’ve been quietly (and consistently!) helping others and spreading good vibes. June, however, was a standout month. From sharing crystal-clear tips to troubleshoot pesky problems, to offering invaluable advice - DoctorBashir has been on fire 🔥. One of their most helpful contributions was a super insightful post on stopping the Dropbox folder from opening on startup. Not only did they break down the fix in simple steps, but they also added thoughtful feedback that helps make Dropbox even better💡. Their passion for Dropbox and helping others really shone through and that’s exactly why they’re our star of the month 🌟 Thank you, DoctorBashir, for being such a rockstar in the Dropbox Community! Your time, wisdom, and kindness truly make a difference 🙏 🎁 We’ve got a little surprise for you! Just reply to this message and we’ll make sure your well-earned token of appreciation is on its way 🚀 Think someone else deserves the spotlight next month? Drop their name in the comments below 💬 Want to be our next Community Member of the Month? Get involved, share what you know, start a convo, and spread the love with likes and comments ❤️ You never know... you could be next! 🎯Get the best out of your Dropbox account at work as a Team Member or Admin. 👩💻
If you use Dropbox for business we want to make sure you get the most out of your plan. Whether you’re a team member or a team admin, knowing what your role lets you do (and what doesn’t) can save you a ton of time and headaches. First things first, are you a Team Member or an Admin? If you’re not sure whether you’re a team member or an admin, here is how to find out: Sign in at dropbox.com using your work email. Click your avatar (Profile pic or initials) in the top-right hand corner. Select Admin Console from the dropdown Note: If you see the Admin Console option, you have admin access; if you don’t, you are a team member. If you are an admin, you may have specific admin rights (like managing users, security or billing). To check this: In the admin console go to members Find your name and check the admin role column To understand what each role includes check it out here As a Team Member: What You Can and Can’t Do Depending on your team set-up, you might see or be able to do slightly more or less than what is listed here. Don’t worry, it’s not personal, it just means the admin sorted things to keep everything running as smooth as possible. If in doubt give your admin or team lead a nudge. What you can do: Access your Dropbox from anywhere - web, desktop app, or mobile app. Upload, rename, and organise files and folders. Share files or folders with others, set view/edit permissions. Use team folders if you’ve been granted access. Comment on files an keep track of any updates. Scan and upload documents using the mobile app. Enable camera uploads on mobile for automatic photo backup. What you can’t do: Add or remove users from the team. Change admin settings or view activity reports. Restructure team folders unless given explicit permissions. More guidance is available here in the Dropbox Team Member Learning Guide. As an Admin: What You Can and Can’t Do Just a heads-up – not all admins have the same powers! What you can do will depend on the specific admin role you've been given. What you can do (depending on your admin role): Invite or remove team members. Assign admin roles to other users. Create and manage team folders, control folder-level permissions. Set security policies – such as two-factor authentication device approvals. Monitor team activity through logs and reports. Manage billing and subscription details (if you're the Billing Admin). What you can’t do: View every file by default – Admins don’t have automatic access to user content unless it’s shared with them or in shared/team folders. Act outside your assigned role – For example, a Reporting Admin can’t manage billing or user permissions unless given that access. Need Admin Access? If you believe you should have admin permissions (e.g. to manage users, oversee content, or configure settings), you’ll need to speak to an existing admin on your team. To find out who the admins are: Go to to the admin console (if you can see it) Click Members Look under the Admin role column, This shows who holds admin rights and what type they have If you do not have access to the admin console: As a regular team member on a Dropbox Business/Teams account, you generally cannot directly see a list of admins from your own account interface. The ability to view admin roles is typically restricted to those with admin privileges who can access the Admin Console. To know who your admins are, you can: Ask your team or IT department: They can tell you who the admins are. Look for admin communications: Sometimes, admins send out team-wide messages or manage shared folders, and their names may be visible in those contexts. Check for admin labels: In some cases, when viewing shared folders or team spaces, you might see labels or notes indicating who manages them, which could hint at admin roles. Hint: Look back in your emails and see who invited you to the team - they will be a Team Admin. To wrap things up, knowing the difference between team members and admins in Dropbox can really help everyone work better together. When you understand your role and what you can do, it makes collaborating and sharing resources a breeze.How I Use Dropbox as a Community Manager 👩💻
Hi everyone, it’s Theresa here, and I’m sure you’ve seen me bopping around the Community. I am one of the Community Managers here at Dropbox, and I’d love to share how I use Dropbox on a daily basis. Now, I’m not just saying this… I have relied on Dropbox long before I worked here, but more about that later. Here are some of the ways I use Dropbox to do my job. One of my favourite tools is, of course, Dropbox Paper. It’s amazing for pulling together documents in real time. Whether I’m creating content or helping choose our Community Member of the Month, it’s truly one of the best tools for collaboration. I can easily invite teammates to jump in, edit, and leave comments directly in the document. My favourite feature has to be the ability to tag and create new documents right within the one I’m working on. As a creative, ideas can come to me suddenly - and just as quickly disappear. By simply typing “+” and adding my idea, a new document link is created instantly, so I can capture the thought and return to flesh it out later. The built-in Dropbox Screenshot tool is an absolute lifesaver for sharing visuals. I use it all the time to grab screenshots of Community feedback, social media buzz, or highlights from recent events. It adds a real spark to my reports and presentations, making it much easier for everyone to see the impact of what we’re doing. And because I share them straight from Dropbox, there’s no messing about with endless email threads or bulky attachments. Setting it up is so so easy: just head to your Dropbox preferences, go to the Backups tab, and tick the option to “Save screenshots to your Dropbox.” From then on, every time you press Command + Shift + 4 (or Print Screen on Windows), your screenshot will be saved and ready to share in seconds. Outside of work, I'm a musician. I have been using Dropbox to keep my music projects organised for so many years, it is second nature. So, I am based in Ireland, but the rest of my band are over in the Netherlands, so having a shared space where we can all work together is a massive help. I keep a folder for each song with everything we need - lyrics, demo recordings, MIDI files, staging images, and notes on the music. It means we’re all on the same page, even from different countries. By the time we get to rehearsals, we’ve already done most of the groundwork, so we can hit the ground running. The fact that we can leave comments directly on files by opening a file in Dropbox and clicking the speech bubble icon is an amazing way to keep the conversation, give feedback, or suggest changes in the one place rather than going back in forth in emails/messages. (Handy when the group chat is mostly GIFs and Memes). I hope this inspires others on using Dropbox in their work life (and also their outside work life). It for sure relieves some stress to keep that life/work balance in check.
