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My Dropbox is full of backup files that I can't remove.
My dropbox claims to be full, but I have no essentially no files on it. When I try to see what's taking up the space, it claims that "Backup" is taking up 2.7gb out of my 2gb of space. But I have no backups, and I have no linked devices. How can I remove these "backups"? What are they backups of? Is there some way I can just "factory reset" my account to just as if I had started a new account, maybe?
My account shows there are 33GB of backups, but my Backups page is empty.
Hello, My account shows that it's out of storage, I have only 180MB in regular files and a 33GB backup, but I don't see it anywhere else than in the subscription page. Nothing on the backups page. I can't delete this file to free up the space. Where can I find access to it?
Cant get rid of external drive. What can I do?
My drop box is empty and I was getting constant request to upgrade / no space. I think I worked out that this was caused by an external drive that I certainly never asked DB to back up, but, whatever. So I find this drive but I simply cant get rid of it. As I try to simple delete it, it sends me to backup settings, it sends me to the DB installation page for whatever reason. so I click " I don't have access" and it tells me to sign out of the device. Of course, there is no such device under my listed devices, so I figured I should unlink my primary desktop and sign back in. -Now I cant sign back in; it does not recognize the security codes sent to my email 😤 1. I never opted or asked for any drive back up service; don't want it. I just need the desktop folder 2. How do I simply delete this external drive? Its 8GB, I cant get rid of it. 3. I can get rid of dropbox though: Stop screwing up the APP with **bleep** no one asked for. kust give me a list of features to opt in or out, dont just push them in.
DELETE ONLINE BACKUP
Hello, I have a problem, I have a message that I have run out of space in my basic dropbox, but my folders weigh 1.5 gb, however when I enter dropbox.com I see that I have 2.5 gb of information, a backup folder of 1.1 gb that I do not have on my computer and that I do not know how I can delete. How can I delete that backup?
