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Dropbox Family
16 TopicsFace Recognition for Smarter Photo Management
Dropbox needs a built-in face recognition feature to make managing large photo libraries far more efficient. Similar to the Photos app on iPhone, this would automatically group images by people, making it easy to locate and organise photos without having to manually tag or browse through thousands of files. For users with extensive collections, this functionality is not just convenient — it’s essential. At present, finding specific images in Dropbox can be frustrating and time-consuming, which reduces the value of the platform as a reliable photo storage and organisation tool. Adding face recognition would align Dropbox with modern standards of photo management, greatly improving usability, saving customers hours of manual work, and making Dropbox an even more compelling alternative to device-based photo apps81Views0likes1CommentIs Dropbox on web slow and fails often on you?
Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or failures using it. I’m looking to hear about your experience when using Dropbox in a web browser. Particularly, What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? What are you trying to do in Dropbox web application when you run into failures or errors? Please explain in detail. What type of browser are you running Dropbox on? Your inputs will help us make our product experience better. If you want to collaborate with us to shape up our product, please write “I’m ok for Dropbox to contact me by email” when you answer and we will reach out. Thank you!7.5KViews8likes6CommentsKeep photos added to the Family Room out of the Photo tab.
I just upgraded to a family account with the idea that I could categorize our photos in different folders “Christmas Photos”, “Family Photos”, each kid with photos from over the years, etc. the expectation was that the family go could into any folder and find photos they want to download or share with extended family/friends. They could do that, but the probably was ALL the photos go into everyone’s Photo Tab. What felt like my kids’ private photo backup area was now cluttered with thousands of photos, so I’m having to keep the categorized photos in my own drive and just share with my wife. All that to say it would be awesome to have the option to exclude photos added to the Family Room from the Photo Tab.79Views0likes1CommentMy folders taking too long to open when left-double clicking in Windows.
Hi everyone, I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the weird thing is when I right-click on the same folders and select open in a tab or when I left click on the folders in quick access, they open quickly. I have uninstalled and reinstalled the app and I have deleted dropbox cache but neither of them worked. I have been using dropbox for more than 10 years and this is the first time such a weird thing is happening to me. Could someone help me identify the problem please?6.6KViews1like14CommentsI can't access & locate Dropbox Family folders.
I was invited to a family dropbox plan which I accepted and I could see all the content but for some reason when I login to my dropbox I can't see any of this. Is there a different login for family dropbox or am I just looking in the wrong place?175Views0likes1CommentImages moved from Macbook to Dropbox folders not showing thumbnails and not opening
I have a dropbox family account of which I am the owner. All the images I have moved from my macbook pro to dropbox folders show the thumbnails and open on double clicking when I first add them. However, when I go back to the folders a short time later, the thumbnail image no longer shows and I have to right click to choose preview to open them (even though it is set as default to open). The images have a cloud images next to them and show zero bytes. If I edit them from dropbox the thumbnail appears again and opens ok. It is a pain having to open every image to see what the thumbnail is and is making my workflow much longer. I have gone into 'get info' and set preview to open all files of this type but it doesnt seem to make any difference. Dropbox is still at the top of the 'ope with' list when I right click the image to open it. Help please. I am in my sixties and not particularly technology savvy although manage just fine unless its technical.1.1KViews0likes6CommentsMissing updated data files
I am the only user of my dropbox account. I have lots of excel spreadsheets and the one spreadsheet I have been working on for months. Going into it daily and adding my data and research. I have not been in the file for since the beginning of the year and went into it again a few days ago. All my research is gone. I have had two people look at my Dropbox and cannot find my old files. Any solutions to recover everything as my boss has requested it and will no doubt get fired.356Views0likes1CommentHow often does the family folder update and why can I not see videos members placed in there?
I have added 2 members to my family folder. But cannot see any files. They place in that folder. How often does the family folder update and why can I not see videos those members place in the folder?408Views0likes1CommentIf I remove a "family member" , will the folders the member initiated stay on my account?
If I want to remove a "family member"/user from our account will the folders that member initiated/created stay on my account? Also, will they no longer have access to the folders they created? Thank you for your help.Solved1.3KViews0likes4CommentsDropbox Paper Error 404
I often use .paper files for taking notes and tracking the progress of tasks with checkboxes on my work team. I'm using Windows 11 with the latest version of the Dropbox app (175.4.5569 at the time of writing). Every time I open a .paper file from my file explorer, it opens a tab in my browser that reads "Error (404) We can't find the page you're looking for." The URL also switches to https://www.dropbox.com/desktop_login. If I check the Dropbox icon in my task bar, I'm still logged in to the app. I can open the same exact .paper files from the Dropbox folder structure in my browser with no problems. This has been my temporary workaround, but the problem is still annoying and inconvenient. My boss, who uses a macOS, doesn't have this problem. I've tried logging out and logging back in and uninstalling and reinstalling the program with no success. Hyperlinks with the URL to the .paper file don't work either. Does anyone know how to fix this? ThanksSolved1.6KViews0likes3Comments