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Dropbox Family
83 TopicsGet me out of Family Plan and Back to my normal plan
My plan was cancelled just an hour ago due to being added to a family plan accidentally by my client, and I just want my own plan back. If I go to leave the family plan, as suggested, I am only allowed to cancel the plan, and then it says that some of my files may be deleted due to going to basic. I don't want basic, I just want my old plan back. Can someone help? I cannot lose any files and want OUT of this family plan.52Views0likes2CommentsDropbox iOS app shows my Camera Uploads photos with my Family Room content
This is very strange, I an the organizer of a family plan, and when I select the photos section appears the family room pics by default. Then I activate the camera upload in my iPhone to see the Camera uploads folder, so after finishing with some folders, go to Photos in the Dropbox app and shows the Family Room pics and my personal photos. I don’t know how desactive the Family Room pictures showing mixed with personal photos. Additionally, the camera uploads not create the folders like as Smart Albums are in the iPhone. Device iPhone Air 17 iOS 26.359Views0likes4CommentsMore than 2 TB in Dropbox Family plan
For years, the Dropbox Family subscription has been limited to a maximum of 2 TB. It cannot be increased. This is no longer appropriate. I expect the subscription to be adjusted accordingly. 2 TB for the current price will be very little in 2026. It is also incomprehensible that you cannot even get more storage for money.180Views0likes1CommentHow can I switch from a Family plan to a Standard account for teams?
Dropbox Plan Family Payment Method Card How did you upgrade? Direct from website Question or Issue As I would like to join a different family plan, how do I first change my current family plan to another standard plan? My family plan just renewed a couple of months ago.125Views0likes1CommentCan we have a Dropbox Family plan? We're not interested in a Dropbox team.
I would like to see Dropbox offer a "family" or "home" level for one price. This would be same options as "professional" with say 5TB storage but sharable between house hold family members. Say husband/wife etc. Not interested in 3 users at $15/user/month. That is just out of scope for individual families. Something more basic to securely share information.159Views0likes2CommentsSeeking advice from a team member about using direct image links
I'm testing using the shared link pf images (combined with the edited URL via vercel ) to share a dropbox'd file on a bbcode social media. It seems to be working wonderfully and the idea of being able to update the file and have it update on my page without reuploading it to a third host like IMGBB, seems too good to be true! Is there any caveat to using this? Is it against terms of service in any way? I assume it is just inefficient enough that it's not likely to be abused like it was on discord haha. I will still use imgbb for misc coding images but for my client works, I hate having copies of them floating all over the place and possibly suffering compression; or being out of date because I cannot tinker with the html page every day. I hoped for feedback before I updated my whole code to dropbox links, thank you. 💫127Views0likes2CommentsWe can no longer add an expiration date or password for our shared links on Family.
Hello, We used to be able to set a password or expiry time for shared files and folders in Dropbox Family. Now this this has been disabled with a prompt to upgrade to "Dropbox Professional". Have certain features been removed from the Dropbox Family plan ? Given that I'm on a "Grandfathered" plan (not sure that's the right word), I have not been notified that any features had been removed. I paid annually and assumed features would remain the same. Dropbox doesn't publicly list the Dropbox Family plan anymore, even though it's listed publicly. Thanks in advance.511Views1like6CommentsI was charged$ 203 for a Family plan but Dropbox said my payment was declined.
Dropbox Plan : Family Payment Method: Card How did you upgrade?: Through the Dropbox website Question or Issue I tried to upgrade to family plan today and entered my card details and charged 203$ for family plan but Dropbox said payment declined and get no sunscription. I tried to find someone to talk to but in vain!!!! they only redirect me to %^#@# community and FAQ!!!!!120Views0likes3CommentsTransfering ownership of a family plan?
Hi We have a family plan and the family manager is no longer able to continue in that role for serious health reasons. What we need to do is transfer ownership so that one of the other members within the family plan can take over the role of manager and become responsible for future payments when they are due. Is there a way to do this? Any assistance would be gratefully received.1.9KViews1like8Comments