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Dropbox Passwords
289 TopicsHow to import your passwords to Dropbox Passwords from other password managers
You might have heard about Dropbox Passwords, (and if you havenât, you can learn all about it here) but what if you already use a password management tool? We have good news, itâs simple to import your passwords from another tool. Follow the steps below to import your already saved passwords from LastPass, Dashlane, 1Password and other password tools. Import from LastPass Sign into LastPass.com or LastPass browser extension Click Advanced Options on the sidebar Select Export under Manage Your Account Enter your LastPass master password If youâve signed into LastPass.com on web, you will see your passwords data on a new Tab. Copy the content and save it to a file. You can name it <name>.csv If youâve signed into the browser extension, you will see a lastpass_export.csv automatically downloaded From your Dropbox Passwords app, click Add button under your avatar, select Import fromâŠ, select Passwords Manager and select the csv file from step 4 Delete the file from step 4 for safety reasons Import from Dashlane Launch Dashlane and log in to your account Select File > Export > Unsecured archive (readable) in CSV format Enter your Master Password (if required) Save the file in a safe place From your Dropbox Passwords app, click Add button under your avatar, select Import fromâŠ, select Passwords Manager and select the csv file from step 4 Delete the file from step 4 for safety reasons Import from 1Password Open and unlock 1Password. Select the vault you want to export. Itâs not possible to export from âAll Vaultsâ, so youâll need to switch to a specific vault. Choose File > Export > All Items. If you belong to a team account, there may be some vaults where you donât have the âExport itemsâ permission. Ask your team administrator. Enter your Master Password. Choose a location to save your export to (such as your desktop), choose File format: âComma Delimited Text (.CSV)â , âAll Fieldsâ , âInclude Column Labelsâ, Click âSaveâ From your Dropbox Passwords app, click Add button under your avatar, select Import fromâŠ, select Passwords Manager and select the csv file from step 5 Delete the file from step 5 for safety reasons Import from other Password Managers find the option from other Passwords managers to export items to a CSV From your Dropbox Passwords app, click Add button under your avatar, select Import fromâŠ, select Passwords Manager and select the csv file from step 1 Delete the file from step 1 for safety reasons Now that you can transfer your passwords over with just a few clicks, itâs the perfect time to get set up with Dropbox Passwords and leave the dreaded âforgot password?â button in the past.23KViews4likes3CommentsMy password was changed by someone else
Ok, here is my story - looking for info and/or advice. My Xfinity email account has been hacked several times over the past year. The last time (5 months ago) and yesterday, the hackers were able to use the email account to gain access to my Dropbox account. Last time, I enabled 2-factor security in Dropbox with both a mobile authenticator app and physical security keys. Yesterday, my Dropbox password was hacked and changed... I knew it was happening because I was aware that my email was being hacked and was literally dealing with it as it was happening. I realized that my Dropbox password was changed and I immediately changed it again. I WAS asked for 2-factor verification using the mobile app. I might have been asked for the security key, too - I don't remember exactly as I was dealing with several things at once. Point is that I WAS asked for something 2-factor to authenticate and allow the password change to occur. What I find troubling is that "they" were able to change the password/gain access to my account with 2-factor in place... Isn't that the whole point of having 2-factor? A physical "key" which you must be in possession of in order to make certain changes to the account??? I chatted with Luis in Customer Support - absolutely NO HELP WHATSOEVER - basically stated "no idea how that happened" and said that the problem was probably my computer's security or that I had used public wifi... Public wifi never happened. I pressed him to escalate the case or forward it to a security team (does that even exist??). He asked to move the chat to email - I suspect as a way to get rid of me.. Any info / advice would be appreciated. Thanks for your time.Solved14KViews1like5Comments6-digit code required to login is sent to an email address I no longer have access to
Hello, I can no longer access my Dropbox account since the 6-digit code required to login is being sent to an email address that has been deactivated by my previous organization. I have read several posts in the community forums but so far none of them have been helpful. Is there a way to submit a support ticket or another way to authenticate my identity to recover my account? Here is a summary of my situation: 1) The email address linked to my account is not accessible and cannot be reactivated. 2) I have no devices linked to my account or that are logged into the account. 3) I know my password for my account and have successfully inserted it into the login page. 4) I am only on a Basic plan (free account) Any help is appreciated. Thank you.13KViews0likes5CommentsDropbox Passwords app does not send notifications to allow new device
Trying to log into my Dropbox passwords appâŠ.will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox passwords is not working. No way to log back into my passwords account. Wonât allow me to log into Dropbox passwords via desktop eitherâŠ.so frustrating!!12KViews2likes69CommentsGet summer ready with Dropbox Basic
Itâs getting a little warmer, there are flowers blooming and buds on the trees, and as nice as spring is, it means summer is just around the corner. We all know that summer is as good as you make it, so putting the work in now means you can enjoy every minute. Weâre not talking about putting in hours at the gym, weâre talking about getting organized so you can relax and enjoy. Your Dropbox Basic account might be more powerful than you think for making your summer unforgettable. Use Dropbox for your Travel documents: If you are travelling this summer, one thing we know that can help take the stress out of planning is having digital copies of all of your documents. Whether itâs your passport, your booking confirmation for a car or hotel, tickets to events - your info can be as mobile as you are. Check out how to use Dropbox on your mobile devices here. And donât worry, if you donât have a digital copy you can use the Dropbox Scanner App to copy in your physical copies too. Create To-do lists with Dropbox Paper: Dropbox Paper files take up very minimal space in your Dropbox Basic account, so make Paper work for you. If you have a list of attractions, places or events you want to get to this summer, make a to-do list with links and info in advance. And if youâre really organized, you can even link the maps to some of those spots too. And, donât forget, Paper is a collaborative tool so you can make joint planning docs for you and your friends - so you donât have to be in charge of every details, but you know things will get done. Make the most of Dropbox Passwords: Weâre here to sing the praises of Dropbox Passwords once again, because nothing is more annoying than setting up a movie night with friends and forgetting the logins for all your streaming services. Dropbox Passwords allows you to seamlessly sign in to websites and apps by storing your passwords securely. It safely stores your usernames and passwords on all your devices â so you donât have to keep them all in your head. Everything is seamless with Dropbox Passwords: Create secure, strong passwords that sync across your devices Lock the Passwords app automatically after inactivity or whenever your device is locked Unlock the Passwords app with Face ID or Touch ID on your iOS devices or fingerprint scanner on your Android device Summer project progress photos: Itâs easy to get so busy that you can lose track of time, and forget to take a moment to appreciate your work. So if youâre planning some summer projects, why not take a weekly photo and upload it to a Dropbox folder to track your progress? ConF2_0, a Community member mentioned here that she used Dropbox to save photos of her garden to track how well her plants and crops were growing, which I now do myself! So, whether itâs a DIY project, a garden, or even a new pet thatâs growing rapidly, you can track the progress, remember the early days and see how far youâve come. So - how are you going to use Dropbox to make your summer amazing?9.7KViews3likes0CommentsAccess to Account
Hi I don't know if I have selected the right location, so I apologise. I'm struggling to access my Dropbox account. I created a basic account on an email address that is no longer in use. I never created a password for this account and accessed it on my then iPhone 5 with the 4 digit phone passcode. I then upgraded to iPhone 6/7, to which I then accessed via my phone's 6 digit phone passcode. Fast forward to now - had an iPhone 11 and again accessed this via the 6 digit passcode. I've just transferred to iPhone 13 expecting to just log in with the passcode and it is now asking for a password that I never created and the hotmail email address used is no longer in use and disabled a few years ago. I didn't realise this until after I factory reset the iPhone 11. I can't access my account now. The email address is no longer in use and as I said, have no password for it. I have found the iPhone 5 but it won't let me open the app for whatever reason, but has sent a 6 digit security code notification . I'm not sure what to do with this? The iPhone 7 won't install as the storage to the phone is full with photos I was desperately trying to retrieve from the app in panic and as a result the app will not now reinstall it's self. The account must be somewhere for me to receive the 6 digit security code. I'm at my wits end as, like many, is full of photos that are the only copies of friends, family, children growing up the years and relatives who have long passed. Please can some help me? Thanks Craig My iphone 13 asks me to log in but I can't as no password.Solved8.6KViews0likes5CommentsWhatâs new: Unlimited Passwords and video updates
We love to tell you the good news when there are new product features and updates, and here are some fun ones for you! Let us know what you think of these updates in the comments below! Unlimited passwords for everyone You have heard us talking about how useful Dropbox Passwords is, and the only thing better than than not having to think about your ever evolving password combos, is not having to worry about the ever growing list of them too. Now Dropbox Basic users can securely store and sync unlimited passwords and payment cards across three devices. Now you can autofill passwords, credit cards, and debit cards from your web browsers and mobile apps with Dropbox Passwords. You can even share passwords so you can give friends and family secure access, whether or not your streaming service wants you to⊠You can even add notes to your passwords, so if they ask for a date of birth you have that too. And any updates you make will sync with everyone so they never get locked out of shared accounts. Get started with Passwords now! When it comes to password security, you can leave the dark web monitoring to us with always-on monitoring, alerts, and notifications that tell you when to take action on password breaches. Respond quickly with easy-to-understand instructions from Dropbox. Keep your accounts secure with zero-knowledge encryptionâensuring only you can access your login infoâplus strength ratings and unique suggestions for your passwords. Watch this: Enjoy enhanced video loading and playback Buffering can be frustrating, we get it, so now when youâre working with video on dropbox.com, youâll notice faster loading for videos and less buffering mid-stream. Plus, the preview duration limit has been increased, so you and recipients can see more of the videos without having to download entire files. You can also preview videos with larger file sizes, take advantage of fast forward and rewind controls, turn on closed captioning, and read transcriptions. Plus, weâve added transcription and closed captioning for video previews on dropbox.com. There are also some updates on the controls for skipping, repeating, and playback speed for video and audio. Plus, there are new scrubbing features to help you quickly locate a specific point in your files. Learn how to use our new video enhancements now.7.9KViews0likes5CommentsWhatâs new this spring
I donât know about you, but Iâm absolutely delighted to finally see spring taking itâs hold. If youâre anything like us Irish, this time of year marks a turning point, as the dark winter months are replaced by longer, brighter and warmer days. Flowers start to blossom, bees are buzzing, the birds are singing, and it nearly seems like the whole countryâs mood lifts. Itâs just a blooming great time of year! Weâve also got a lot to be happy about with Dropbox, too. So, hereâs whatâs new this spring. Publishing content to social media Weâre currently in the process of rolling out a feature that will allow you to publish content straight to social media from your Dropbox account. If youâve been using Dropbox for your social media content, youâll know that downloading - and re-uploading - videos and images can take up quite a bit of time so youâll be delighted to hear that you will no longer need to do this as you can now publish posts on Facebook and Instagram directly from your Dropbox account. Weâre also currently working on a function that will allow you to schedule posts directly from your Dropbox account and the ability to publish content to YouTube. Youâll need an Instagram for Business account and a linked Facebook account to be able to use these features. As this is currently being rolled out, this feature is not yet available to everyone. Youâll know if you can do it if you can see the âPublishâ button. If you canât see it, have a look at this thread to find out how to opt-in. Unlimited passwords Having somewhere to track and manage passwords these days is an integral part of life, otherwise youâre left trying to remember an ever growing and ever changing list of random words, not to mention the really hard bit of trying to remember which random word fits for which random account. With Dropbox Passwords, you donât need to worry about any of that, it will keep all your passwords, logins and card details up to date and fully synced across three devices. It will even autofill your passwords so they are as safe and securer as possible, but thatâs not even the best thing about Dropbox Passwords. So, what is the best thing about Dropbox Passwords? Well, that would be the fact that it is completely free and available to all Dropbox Basic account holders. So to boost your password security game and put your mind at ease, get started with Passwords now! Mobile search improvements If youâve been using the Dropbox mobile app, youâve probably noticed some improvements to our search functionality recently. If you havenât, and youâre interested in learning more, hereâs a very quick run down of whatâs new. To start with, weâve made the thumbnails that appear in your search results bigger, which makes it easier to identify the things that youâre looking for and means you donât need to strain your eyes looking at those tiny tiles anymore. Weâve also added a number of new parameters and filters to help you find what youâre looking for quicker. Your search results will now include âModified Datesâ and âFile Sizesâ. Weâve introduced âSnippetsâ for keyword matches within files and thereâs also the ability to filter your search based on âFile Typeâ or âModified Dateâ and you can now view search results in order of newest to oldest. You can find out more or leave some feedback on these changes on this thread. And finally Weâd also like to give an honorary mention to one other thing that isnât really Dropbox related but will have a huge impact on our lives over the coming weeks and months. That is, the sun. For those of you who donât know it, itâs the huge golden ball burning in the sky. We havenât seen much of it around these parts recently and weâre looking forward to seeing a lot more of it in the near future. We hope youâll also get to enjoy it and soak up some lovely vitamin-D! Just donât forget your sunscreen. If thereâs something else that youâre happy about now that spring is in the air, or just in general, weâd love to hear from you. So please let us know what youâre grateful for by leaving us a comment below!6.6KViews2likes4CommentsReceived unrequested 6-digit verification code on my phone
Hi, so I was recently hacked (someone gaine access to all of my (unique) passwords) which I changed from a secure device promptly after. A couple of hours ago I received 6-digit verification code on my phone which I did not request. Does this neccessarily mean that my account password is compromised again? Or could this request to my phone have been produced by the attacker without him having to my new password? (E.g. by attempting to reset the password only with my known email address and a currently logged in phone? I have not been able to reproduce this). I'm not so much worried about the failed login attempt itself, but the fact that all of my passwords could be compromised again. Thanks in advanceSolved5.3KViews0likes8CommentsHow to Remove Passwords App and Vaults?
Hi, I clicked ok when Dropbox suggested I download both of these. I now realise I need neither of them, and they clutter up my Dropbox folders and cannot be moved. How to uninstall/unlink/unsubscribe please? Iâve asked Dropbox support on twitter but they have been no help, just asking me to send more and more of my private information, which sounds suspect. Thanks, Rory5.1KViews4likes13Comments