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Dropbox Pro
27 Topics
Unable to Allow Dropbox in Preferences
OS: Mac OSX High Sierra (10.13.4) I just now upgraded from Dropbox Plus to Dropbox Professional. Then I clicked "Enable Smart Sync." Then I clicked "Open Preferences." Then in Preferences pane, I clicked "Allow" (to the right of "System software from developer 'Dropbox, Inc.' was blocked from loading.") Then nothing happens. So Smart Sync will not activate. How do I fix this? Thanks in advance!Solved8.4KViews0likes4Comments
Searching image exif data in app on Dropbox Professional plan
I save all my photos to Dropbox. They have lots of exif information; location, tags, keywords, captions etc, written from various programs, nowdays it's Digikam. I try and give the photos meaningful filenames as this is rapidly searchable across platforms, but most of the good information is stored internally in the files themselves. I was interested to see that the Plus plan introduced searchable files, but not jpegs. But from my understanding the Professional plan does allow text searches inside image files. This is so useful to me I've upgraded from Plus to Professional. However I'm not sure I've understood correctly. The Help page says: "You can search images in your Dropbox account based on the content in them. For example, you can search for âclothingâ to see all images of clothing (and images related to clothing) in your Dropbox accountâeven if âclothingâ isnât in the file name." I would understand this to mean I could search any of the exif data from within the IOS app but my initial experiments in the app and on the website have not been successful. For example, the image: https://www.dropbox.com/s/npdks5bmaq7k4pv/Sun%2017%20Nov%202019%2016-42-10%20GMT.jpg?dl=0 contains the Caption 'Lumiere 2019 - Cathedral" in the Caption Abstract and Comment fields (output from exiftool): Caption-Abstract : Lumiere 2019 - Cathedral Comment : Lumiere 2019 - Cathedral but I've had no success searching on these text strings. Does the internal image search not work in the way I'm assuming? I've been charged pro-rata for the Professional plan until end December but I'm thinking of downgrading back to Plus so I don't get the full-year charge for 2020 as I'm not convinced Professional actually does what I'd hoped. DougieSolved5.4KViews0likes4CommentsHow to see who access your Dropbox link
I have a private link to a folder. Is it possible to see who accessed it and when, in the arears if I set up a Dropbox Professional, Business Advanced, or Enterprise plan? I want to make sure it was kept confidential with intended parties.4.8KViews0likes9Commentshow to move a backup to regular dropbox?
so... by mistake i uploaded about 600gb of footage as a backup of my camera's card instead of as a normal dropbox folder. it took 2 days to complete. but now it's finished and i've realised it's not shareable... how do i move the backup to my normal dropbox folders so i can share with my client from there? seems stupid to re-upload (and to have to wait two more days!)Solved2.5KViews2likes3Comments
Finder colour codes now seem to disappear when a file is online only
So it would seem that when I now make a file online only, the finder colour code associated with it disappears. Is this deliberate, because for me it's an absolute disaster? I use purple, for example to signify that a file is uploaded to my client's server. Very often I work on jobs that create many files that are shared & amended during the course of the job. Only the final files have to go "out the door" at my client's end & so they are the ones the are most likely uploaded. I still have to go in later & make sure all the versions & iterations are backed up on their servers. The thing is, very often, I'm on another job by then & so I have to make projects online only, so I have no way of seeing how far I got in backing up these files (which are, more often than not, 10-15GB files, so they're not things that upload quickly) without bringing everything back down to the Dropbox folder to see the colour codes. Is it really necessary to hide them like this?Solved2.2KViews0likes6CommentsWhich device is deleting files
Hi! When I look at deleted files I see that they are deleted from PC (9), is there a way to learn more, like the name and ip of this computer. Under security I have a list of computers, but with their full name, not the PC(1) or Mac(3) nickname. Under same account. ThanksSolved2.2KViews0likes8Comments
Dropbox Back-up - (not Beta) on Mac
Having experimented with Dropbox back-up, I have disabled the sync. Q1: it has re-organised my arrangement of folders and files so nowI have to waste time correcting the interference. Is there any way to avoid that happening? Q2:According to Dropbox, any file I dlete on Dropbox will be deleted on my Mac. That's back to front: it really should be any files or content I delete or change on my Mac shouls be deleted / changed in Dropboax. Is there any way to reverse? Q3 I use previously saved word processor files as templates for the next letter. Opening a letter after trialling back-up, I am told I cannot use it but must make a duplicate. That in itself is a nuisance, but think on: if i have to duplicate every file then it wont't take long before I have used up all the storage space on my computer and on Dropbox. Is there a way around tthat? Q4: Athough i stopped the back-up, it has continued so how do i delete the files it has back-up without them being deleted on my computer; do I need to download fthem from D-Back up?Solved2.1KViews1like9CommentsNo search field when moving or duplicating with iOS app
On the iOS app (on my iPhone), when choosing to move or duplicate a file or folder > choose a different folder⊠> there is no search box. Only the option to navigate my entire Dropbox from the root level. There used to be a search box, and it was super convenient. My app is up to date, and I deleted and downloaded again, same thing. So Iâm assuming this feature was removed.Solved1.9KViews0likes5Comments
Set Naming Convention to Replace Current File Name
Hi Everyone - I have Dropbox Pro plan, and I'm trying to set a custom naming convention in a folder, and I would like to not just add a keyword and date of capture, but I want that to REPLACE the current file name. I'm using Windows 11, in case that matters. I use Snagit (Techsmith) screenshot software, and when I drag a file from Snagit to Dropbox, it retains Snagit's useless default name (ex. Snag_112087a2.png), and if I use Dropbox's Automated Naming Conventions feature, I get: "Naples_Immok Snag_112087a2.png" - I am limited to only 15 characters of what I want it to be named, along with the useless Snagit file name. Also, no capture date even though I set it to include it. In theory, being able to set automated naming conventions to include all the info I want and none that I don't want would be AWESOME...however, as it is, it's extremely limited, and therefore frustrating. Maybe I'm missing something?1.8KViews0likes1Comment
