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Dropbox Vault
5 Topics
Vault - Files are not accessible through my Dropbox folder.
Hi there! I had to reinstall Dropbox on my home computer and now my vault folder and all the files have little clouds next to them and I can't open them from my Dropbox Folder on my computer. I have to login through my browser to access the files in my vault. How do I set it up so that the files are accessible through my computers? Thank- KCSolved2.2KViews0likes3Comments
September 2023: cannot find Vault in the Iphone App
I'm using the latest version and the layout of the Iphone app has completely changed. As such, I cannot find the vault folder. It's still accessible via the web version. I've read the posts here and it seems that Vault should be still available on mobile apps. Can you help me find the Vault folder in the Iphone app?Solved2KViews0likes8Comments
Urgent Help Needed: Photos Library Sync Issue with Dropbox after copying them to Vault
Hello dear Dropbox Community, I need your help. Today I have a vacation. But the entire mood has been ruined since the early morning. Dropbox is better than five shots of coffee. Yesterday, I decided to sync my MacBook's Photos library, which is more than 70GB in size, to Dropbox Vault before heading out on a trip for safety reasons. I just copied them in the Dropbox folder on my Mac. I expected everything to be safely uploaded in the morning. However, this morning, Vault showed an empty file, and there’s a 16GB file outside the Vault that named view-only conflicts. Later Vault synced a folder of 2Gb. But even all together, it is not 70Gb of my memories. More than that, I see the original Photos folder in the pictures folder has been removed These photos mean a lot to me — over a decade of memories. Can you help me find out what happened and how to return my photos? Thank you a lot!1.8KViews0likes12Comments