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Dropbox Vault
19 TopicsFeedback on Vault being terminated
I am writing to express my deep disappointment regarding the decision to discontinue Dropbox Vault. This feature has been an essential part of my workflow, offering me an extra layer of security and peace of mind for my most sensitive files. While I understand that Dropbox has cited technical risks as the reason for this change, I believe that eliminating a feature valued by many users without providing a comparable alternative undermines the trust we place in this platform for safeguarding our data. For many of us, Vault was more than just a folder—it was a secure space that enhanced the overall value of using Dropbox. I sincerely hope Dropbox reconsiders this decision or, at the very least, introduces new security features that provide a similar level of protection and user control. It would be reassuring to know that Dropbox remains committed to meeting the diverse needs of its users. Thank you for considering this feedback. I look forward to hearing more about how Dropbox plans to address these concerns moving forward.64Views2likes1CommentHow can I add files to my Dropbox Vault?
I am having trouble identifying how to choose file from Dpropbox folders and transfer to Vault . I have looked on line and it says “ select the “add” option but I can’t find any sign of that . How do I do this safely wi5hout finding I hav3 for example chosen to “share “ these files which keeps coming up thank you using Dropbox Plus32Views0likes1CommentMy friend can't accept my invite to become trusted contact; Dropbox says his email is in use.
I invited a friend to be my trusted contact for my Dropbox vault, but he can't accept the invite. He said that it tells him "email already in use". He tried to log into Dropbox, but then it prompted him to create an account, indicating that he doesn't have one. If he doesn't have an account, how can the email already be in use? What can he do? What can I do?26Views0likes3CommentsI don't want to be automatically logged out of Vault, when there's an upload pending
This refers to Ticket #23883196: DB: Vault - auto logout I have some challenge with VAULT. I regularly transfer and update files, I deal with photography so sometimes the files are heavy and it takes longer to transfer it. In the meantime just after 20 minutes DropBox logs me out after 20 min so files are not transferred and I need to start it again and again. It is very annoying. I fully support security rules, but maybe if you recognize there is transfer of files pending, you should not log out automatically OR send some message saying VALULT is about to log out and do you want to extend it by next 20 min and so on. Such message should be displaned for 5 min maybe and only after it automatically log out. Otherwise I am forced to transfer very small portions of my files to be within 20 min limit and it is really annoying.2.9KViews0likes2CommentsOption for Dropbox Vault to be hidden and additional step for resetting Vault's pass-code
I think it would be a great idea for security purposes that the vault has an option to be hidden or just not so easy to find in the case someone else has access to your Dropbox. Additionally, I believe resetting the password/passcode for the vault should be a two or more step process that triggers an email that requires confirmation as a first step. The second step could be a personal security question or something along those lines to ensure privacy to the owner.821Views0likes1CommentVault locked online, but can't lock in File Explorer.
I unlocked my Vault and added files to it. Now when I try to lock the vault again, I have the situation where: (1) the Vault will NOT lock in Windows Explorer (2) I logged into my account on the Dropbox website, locked the Vault and still the Vault will NOT lock in Windows Explorer (3) I logged OUT of my account on the Dropbox website, (with the Vault locked) and still the Vault will NOT lock in Windows Explorer. (4) I have tried several times to lock the Vault in Windows Explorer, mainly by R-click and selecting "Lock Vault". WHY WON'T IT LOCK? This is a serious situation, when the Vault is supposed to "hide" files until it's unlocked. It shouldn't be this hard to lock the Vault. What is going on? I've searched all the menus. It shouldn't be this hard! Thanks for help... but Dropbox.... you need to make this more straightforward.1.5KViews1like5Comments