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FAQ
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When unlinking my computer, can I delete my files without affecting my account online?
When I unlink my PC app from the account can I delete the files on my PC and not loose them in my drop box account... also if I relink my PC will it try to mirror my PC and delete the files in my account?Solved16KViews0likes6Commentshow to upload non duplicates to dropbox
I uploaded files to dropbox and there were server errors for some of the files. Does dropbox have an option to upload and skip duplicate files? I tried uploading everything again and it just tried uploading everything. i dont need everything uploaded again just the files that werent able to upload.6.1KViews2likes7Comments
Cannot move a folder from the public/shared space to my personal space although I am the Admin
I have a dropbox account shared with a team and I am the admin. I also have the dorpbox app in my laptop where I manage the local and online files. In 2024 suddenly I was unable to create folder in the main/shared folder as it asked for higher permission. I could not delete or move folders from the main/shared folder to my personal folder either. I managed to create folders by doing it in dropbox online. But moving or deleting it does not allow simply giving the message "could not move folder X to folder Y".Solved2.4KViews1like5Comments
I can't permanently delete a folder that's filled my quota - says I don't have permissions
Hi, we were, a few years ago using Dropbox to store files for Connectwise automate to reference. Since 2015 we have not been using this, but recently I have had a new need to use this folder. There a folder that was taking up all 2gb (1.96gb to be exact) of storage. I deleted the folder and it let me do that, but when I went to permanently delete the data it gave an error that said I did not have permissions, but no one else has access to this folder. How can I get rid of this data to I can start off clean? Any thoughts to get this done would be welcome since I do not use Dropbox too often.Solved1.1KViews0likes4Comments
Version history: more than one a day?
Hi, I have a Dropbox Plus account with no add ons. I've used version history in the past and we were able to access on any given days, several different versions of the file. I now tried to look at the version history of a file, and it seems that only 1 version is saved every day. Has that changed or is there still a way to see several versions of a given file within the same day? Thank you. SSolved3.6KViews0likes5Comments
Cannot permanently delete a file I accidentally uploaded to work dropbox
I accidentally uploaded a sensitive folder to my work dropbox and while I was able to delete it, I am not able to permanently delete it. I enter my password and nothing happens when I hit OK. The folder is still there. I need to remove it before work starts for the security of my accounts and information; I have passwords and stuff in it. The file is still available for restoring. I am afraid of a data leak and need to prevent anyone from being able to see it. How do I permanently delete the folder quickly, before anyone gets to it?Solved3.3KViews0likes14Comments
