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File requests
136 TopicsTell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. Weâd love to hear how youâre using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features you canât live without? What workflows have you built that save time or reduce friction? And where do you see opportunities for us to do better? Your tips, ideas, and honest feedback really help us to make sure we can share useful tips, and they help other community members discover new ways to get more out of Dropbox too. Share your experience, favorite features, or suggestions in the comments below. Your voice truly helps shape the future of the Dropbox community đ The Dropbox Community Team1.4KViews2likes8CommentsFile request looks and acts differently
Device Android Question or Issue Within the past 6 months, has Dropbox changed the way users upload files through file requests? It seems way more difficult now. The screen acts like we are on a computer. I have to choose the option to upload from computer. Then I have to find my camera. Lastly, I have to actually keep the window open until all the files have downloaded. I do not remember having to do that before. I thought maybe I was in desktop view and that was the reason, but that did not make a difference. I am feeling it will very cumbersome to ask someone to upload pictures just to turn around and tell them to do it again because they have to keep their window open.Solved45Views0likes3CommentsSomeone uploaded 286 GB to my file request but I can only access 103 GB
Device Mac Studio Operating System/Browser (if using the web) Mac OS 15.6.1 Dropbox App Version (if using the app) 238.4.6305 Syncing Status Your Files are up to Date Question or Issue I asked for a File request. When I checked in my dropbox folder it was 103 Gb. The folder size was not increasing anymore, so I thought it was fully uploaded on the other side. I started working on the file, but I realized it was missing files (a ProTools Project) When I asked the person if it was fully uploaded, she told me yes, and the files were a total of 286 GB. Now nothing uploads on my side, it is stuck at 103Gb. Do I have to start over ?98Views0likes8CommentsRecipient with the large capacity sent me a file request, but I can't upload files over 2GB.
Hi. Trying to upload files to a paying account from a free account. Cannot upload files bigger than 2mb. Is the limitation due sending from a free account, or is it a limit on the receiving account? Doesnt make sense to me either waySolved9.1KViews0likes4CommentsHow can I grab a shared link that I'll be able to text to others?
Hello, I am trying to share the link with people who attended our wedding so that they can add their photos. I do not have all email addresses, how would I get a link to be able to text/ whatsapp this to friends and family? Many thanks, SineadSolved7.2KViews0likes1CommentHow to request a Dropbox file
Dropbox is amazing as a collaborative tool - and collaboration goes both ways, so while you might be great at sharing files with your team, not everyone is. Donât worry though, that doesnât mean youâre stuck without your files - you can just request access and carry on! You might have seen us sharing tips on how to share your files with others here, well now we are going to flip that, and explain how you can request someone elseâs files. Why would I need to request a Dropbox file? Letâs say that you discuss a file with a teammate in a meeting, and they promise to share the file with you. The next day, you notice you donât have access yet. Looks like your teammate got pulled into a meeting right after you spoke and completely forgot to add you to the file. No problem, you can use Dropbox file requests to eliminate stress for you, and for them! Some other reasons you might want to use file requests: Anyone can send you a file you've requested, whether they have a Dropbox account or not. All the files you collect are automatically organized into a Dropbox folder you choose. People who upload files to your file request cannot access your Dropbox account. Only you can view files uploaded by others, unless you decide to share them. How do I request a Dropbox file? That all sounds good, so how do I request the files I need? Easy, just follow the steps below. Sign in to dropbox.com. Click File requests in the left sidebar. Click New request above the list of file requests. Under Title, enter a name for your request. Under Description, add details about the request, if youâd like. Choose the folder where uploaded files will go. Youâll see a default folder path. f you want to change it, click Change folder and pick a different destination. ïżŒ (Optional) Set a deadline for submissions (available on some plans). ïżŒ Click Create. Invite people to upload files: Type the email or name of the person (or people) you want to request files from - theyâll receive an email invitation. Or click Copy link to copy the upload link and share it wherever you want. ïżŒ If you already know the exact link of the file you want access you can simply add it to the request: To copy a link instead, click Copy next to Share a link instead. You can paste the link into an email, message, or wherever youâd like people to access it. Click Share. Youâll receive an email confirmation, and an email notification when files are uploaded to your file request. Now you can get access to your files in no time! And if that wasnât enough info, you can learn even more here. Tell us how you collaborate with your team in the comments below.2KViews0likes1CommentBest way to collect client uploads in one Dropbox folder and sort by client and date
Iâm looking for some guidance on the best way to set up a streamlined upload flow for multiple clients. Goal Iâd like to have a single upload point (for example, one shared link or form) that allows multiple clients to upload files without logging in. Ideally, when they upload: They provide their email address or name Dropbox automatically routes those files into a folder structure like: Client Name (or email) â Submission date â Uploaded files So, over time Iâd end up with something like /Client A/email@clienta.com/2025-11-14/âŠfiles /Client B/email@clientb.com/2025-11-20/âŠfiles etc. Questions Is there a native Dropbox feature (e.g. File Requests or similar) that can: accept uploads from multiple people via one URL, and also capture who uploaded what in a way that could be used to organise files per client? If not fully possible natively, whatâs the best-practice approach people have used? Multiple File Requests? Dropbox + a form tool (Typeform, Jotform, etc.) + Zapier/Make to create folders and move files based on email address? Any recommended automations / templates that already do this? Iâm comfortable using third-party automation tools if needed, but Iâd love to understand whatâs realistically achievable within Dropbox first, and what the most robust setup would be.185Views0likes3CommentsFiles not showing up in File Requests folder
Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the emails show up in my File Request folder. I believe I have enough space remaining in my account. Any idea why the other photo image files are not showing up? If they were uploaded as the email indicates, where might they be? I am not that savvy with Dropbox, so any assistance would be appreciated!130Views0likes4CommentsIs there a way for non-Dropbox users to upload files without requiring their name or email?
I often need a place for people to upload files, which I can then download. These people are never Dropbox members â they are external customers of mine. How can I do this, without requiring them to enter a name and email address? It's annoying for them, and it's not essential -- and if you use that information for marketing, you're not cool. Nobody likes that. The only way I know is File Requests, but that requires people to enter a name and email. Help would be greatly appreciated.163Views0likes2CommentsWhere can I locate the File Request option when visiting my account online?
I'm looking to share a folder with clients so they have a folder to upload files for me. I'm constantly using "Share Folder" as that's what it feels like I'm doing, but instead I should do File Requests, as the clients don't need to see any other clients' file submissions. Anyway, I can't get started on this, as the instructions say this: But instead what I see is this: MAIN QUESTION: So where does it say "New Request" on here? I thought it used to be here, but I couldn't find it. So I tried "Upload" and pointed it to an existing folder. But that just made a duplicate of it which looked like it was going to do exactly what Share Folder does, which is share a folder that all clients would need to download all contents in order to have access. Lesser question: Also, what's the difference between Create and Create Folder? Are they suggesting one would create a "file" in dropbox? I don't want to, necessarily...I'm just curious why user would want to share anything but a folder or an already created file.Solved331Views0likes3Comments