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26 TopicsCouldn't start Dropbox error on Mac15.5
Nothing seems to get it back to work. Says contact support with following info; bn.BUILD_KEY: Dropbox bn.VERSION: 226.4.5094 bn.constants.WINDOWS_SHELL_EXT_VERSION: 79 bn.is_frozen: True machine_id: f15a1b8b-6a40-5adf-ad68-d52d728a9996 pid: 1393 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='zemain', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='zemain', pw_dir='/Users/zemain', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='zemain', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='zemain', pw_dir='/Users/zemain', pw_shell='/bin/bash') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/zemain' appdata: '/Users/zemain/.dropbox/instance2' real_path='/Users/zemain/.dropbox/instance2' mode=0o40700 uid=501 gid=20 parent mode=0o40700 uid=501 gid=20 dropbox_path: '/Volumes/816 /Dropbox' real_path='/Volumes/816 /Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40777 uid=0 gid=0 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/2t/2c0bzwxs1zv4p8xswm5lk2rh0000gn/T' real_path='/private/var/folders/2t/2c0bzwxs1zv4p8xswm5lk2rh0000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/fs_api/lifecycle.py", line 235, in client File "desktop/dropbox/fs_api/lifecycle.py", line 283, in _create_thin_client File "desktop/dropbox/fs_api/fs_api_adapter.py", line 50, in __init__ File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__ fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 987, in wrapper File "desktop/dropbox/client/main.py", line 7322, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6709, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6630, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 300, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 242, in __init__ File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/functools.py", line 967, in __get__ File "desktop/dropbox/fs_api/lifecycle.py", line 259, in client dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied"33Views0likes1CommentCan this app be used on my Android phone in 2025?
I need all the help I can get. Can someone answer this question. I have a android phone Galaxy A53 5G that I bought 2022-2023. I have alot of videos on there that my phone storage can no longer maintain. No I can't use the ones from Google they only do photos. Also I have don't have an computer at all only my phone. I'm trying to be a new upcoming youtuber. So yes I will be making alot of videos. Will this app work for me or not? I haven't used this app before this so I really don't know? Someone please help?46Views1like4CommentsDropbox stuck on "Starting" after upgrading to Ubuntu 24.10
I have recently upgraded to Ubuntu 24.10 and have noticed that Dropbox never gets past starting. I have tried uninstalling and reinstalling and setting fs.inotify.max_user_watches to 1 million and it still does not work. The reason for setting fs.inotify.max_user_watches to 1 million was because this was the number that stopped this happening in 24.04. Has anyone else come across this issue and has found a resolution?525Views0likes6CommentsThe Dropbox application does not open on my Windows 10 computer
My Dropbox application does not open. I have uninstalled and installed again, I have restarted the computer but it does not open. I use Windows 10 Pro. I can see all the files when I open my account in the browswer, but the desktop app does not work. I can open it in an android, but not in windows.1.6KViews0likes3CommentsCan't open the Dropbox app after the user folder name changed
Migrated user from AD to Entra ID, the user folder name changed, now it says "Couldn't start Dropbox" and I can't open the settings to make changes. Tried uninstalling and reinstalling the app, but that didn't work.Solved3.5KViews0likes5Comments"Access is denied" error after transfer of Dropbox from an old computer to a new one
Hi, My laptop screen broke and my software and data was mirrored on to my new laptop. My Dropbox files are on my computer, but the Dropbox App isn't working. For a short while I did not realize this, because I could actually save new files to what appeared to be my Dropbox folder. I suspect I have to re-install Dropbox. My concern is that I added new files to the dropbox folders that I don't want to lose. I haven't found a way to easily identify those files to preserve them by copying them to a different folder. One of the issues is that I get an error message when I try to access a Dropbox folder directly. I am pasting the log entry below. Is there a work around or do I have to accept that I have to loose the new files? bn.BUILD_KEY: Dropbox bn.VERSION: 202.4.5551 bn.constants.WINDOWS_SHELL_EXT_VERSION: 75 bn.is_frozen: True machine_id: 98a1da10-9452-4884-ac20-f29cb73449eb pid: 23900 cwd: 'C:\\Program Files (x86)\\Dropbox\\Client' real_path='C:\\Program Files (x86)\\Dropbox\\Client' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\rlandgraf_surface\\AppData\\Local\\Dropbox\\instance1' real_path='C:\\Users\\rlandgraf_surface\\AppData\\Local\\Dropbox\\instance1' not found parent not found dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\202.4.5551\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\202.4.5551\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Users\RLANDG~1\AppData\Local\Temp TEMP: C:\Users\RLANDG~1\AppData\Local\Temp tempdir: 'C:\\Users\\RLANDG~1\\AppData\\Local\\Temp' real_path='C:\\Users\\RLandgraf\\AppData\\Local\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 8214, in main_startup File "desktop/dropbox/client/main.py", line 2691, in initialize File "desktop/dropbox/client/main.py", line 1702, in startup_low File "desktop/dropbox/client/main.py", line 1317, in safe_makedirs File "desktop/dropbox/fsutil.py", line 709, in safe_makedirs File "desktop/dropbox/overrides.py", line 241, in makedirs File "desktop/dropbox/overrides.py", line 241, in makedirs File "desktop/dropbox/overrides.py", line 241, in makedirs File "desktop/dropbox/overrides.py", line 254, in makedirs PermissionError: [WinError 5] Access is denied: 'C:\\Users\\rlandgraf_surface\\AppData'420Views0likes2CommentsCan the Dropbox desktop app start and sync files without logging in to Windows (Server)?
Good Morning We are trying to use DB to share data between 4 servers. We have a task in those server who write an automatic file everyday at 18:00hrs How can we use DropBox and forçe to upload those files without login windows server ? The files only upload after we login windows. Thanks CF407Views0likes3CommentsDropbox stuck on "Starting..." on Windows Server 2016
We have a Dropbox installed on a Windows Server 2016. In every accounts, when starting it, a popup displays "Your computer is currently offline. Please check your network settings". When putting the mouse cursor over the icon in the icon area, it displays "Connecting...". And when clicking on it, it's displayed "Starting...". Even after hours, Dropbox never completes its startup. Dropbox was uninstalled/reinstalled, I manually cleaned it following another help page. I installed full stable versions from ~v150 to the beta v200, same error. The network works fine, I can open dropbox.com in the browser and log in. I tried to install Dropbox on another VM with Windows 7 running on the same WMware host, it worked immediately. I really tried everything following the many pages on the subject that I found, but nothing worked. We have another Windows Server 2016 with multiple users with Drobox installed and didn't have those issues on it. I'd like to know if there is a way to trace what Dropbox sees (does it see the network at all?) or the path that it tries to follows, where it's blocked. I tested and dropbox.com ports and 443 connects normally by making a test with telnet from the host. The present version installed is now the stable version Dropbox 198.4.7615 Offline Installer.x64.exe. Any help would be appreciated.1.6KViews0likes12Commentsdropbox hangs on "starting..." in Manjaro and in Fedora 38
currently on Fedora 38, using dropbox installed from Fedora 38 RPM at https://linux.dropbox.com/fedora/38/x86_64/ Observed behavior: Dropbox hangs on "starting"' Theory: there is something in my Dropbox folder that is hanging Dropbox. Tried: Dropbox hangs on "starting". Originally in Manjaro, around May 1, it began to hang when started. Tried fresh reinstall of Dropbox, then fresh reinstall of Manjaro. Once I installed Dropbox on a fresh system, it pulled in all the files without a problem, but when I rebooted, I got the "starting" message again. I thought it might be the maxhandles parameter so set that, but no change. Rolled back to a fresh install from backup to pre-install state, including config files and no Dropbox folder that I installed and had working until reboot. That still hung on "starting...." Deleted Dropbox folder, config, and app, from my home folder as per https://help.dropbox.com/installs/uninstall-dropbox, Installed Fedora 38 and Fedora 38 dropbox version from https://linux.dropbox.com/fedora/38/x86_64/, and once I followed the instructions to install topicon to get an appindicator, I was able to set selective sync so it would not download everything, but it froze on starting. Reboot led to same result. * full remove of dropbox, including Dropbox folder, install from fedora nautilus dropbox rpm at * install rpm through software gui, it updates itself and starts up, starts syncing everything. no app indicator shows., so no way to get to prefs for selective sync. * reboot. Dropbox starts automatically, app indicator shows, but stuck on starting again.Solved4.5KViews0likes21Comments