Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
I don't want to link Dropbox with Office 365. How can I stop this pop up?
Hi everyone. From my end, it's still showing the very same problem. Eeeeevery time I try to access any office file in Dropbox, this annoying pop up appears... Is there any way to stop this? And no, I don't want to relate my Onedrive account to Dropbox account. Thanks.
Embedded Word documents will not open in Excel when using the Android mobile app.
Integration Affected Excel Device (Dell 2 in 1 16 inch laptop model DB06250 Operating System/Browser (if using the web) Windows 11, Home and Chrome Dropbox App Version (if using the app) V 242.4.5815 Question or Issue Hello, I cannot open embedded word documents in Excel spreadsheet, in Dropbox on my Samsung S24 Mobile phone. The spreadsheet is fully workable on my mobile, excepting when I press the cell containing the embedded (not linked) word document., it only identifies the cell (eg B2) rather than open the embedded fileit says "This version of Excel doesn't support interacting with embedded files" When I open the offline folder it works perfectly on my laptop Also, sometimes when I open the file on my mobile, it comes up with "open with" and when I press that, it goes straight into the spreadsheet. The screen shot shows an unfilled circle, whereas the others are all filled? I cannot find in Dropbox application, where I can upload a newer version of Excel? Hope you can help, please Kind regards Doug
"Word is running into problems" error when trying to open Office files
Application Affected Word Excel etc Device ASUS VIVOBOOK Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) No app Question or Issue When I try to open a word or excel file I get this error Word is running into problems with the 'dropbox.officeaddin' I also face issues with files not opening occasionally
Microsoft Office files won't open for a specific user with an error
Integration Affected Microsoft Office Device Surface Laptop 5 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue One of our employees is experiencing an issue with opening files saved in Dropbox intermittently. Others are able to open the files and the user can usually open the file after a few minutes have passed. This happens both when a file was just modified by another user and when a file has not been modified in days and no one else has the file open. It also occurs if a file is saved with "Autosave" toggled on or toggled off. The user can open the file via the File Explorer context menu to open the file in Dropbox.com and then in PowerPoint/Excel/Word. Is there a way to fix this as the work around takes time and interferes with the employee's workflow.
