"Word is running into problems" error when trying to open Office files

Thanks for letting us know about this, George C.34​.

Can you clarify if you're getting this error when opening Office files from your local storage (file explorer) through the Office apps or through the "Office for the web" integration on the Dropbox site?

You mentioned in the info you provided that you don't have the Dropbox desktop app installed, so if you're getting this error locally on your computer, then I'll need a clarification on that as well.

Also where are the files you're opening located?

Any additional info that you think will be helpful, is welcome.

Thanks!

George C.34, are you still getting the same error when opening your Microsoft Office files? 

If you are, I’d also like to know the details Hannah asked for previously, so that we can further help.

Thanks!