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Problems with "sendtodropbox"
Hello
For al long time I use “sendtodropbox” to send emails to my dropbox. The mails appear in the map “Apps” and the submap “attachments”. Since a few days the mails I send come back as “undelivered mail returned to sender”.
Now I activated the “email to dropbox” in my account where I got a new email address. Normally the mails should come in the map “email attachments”. Now the mails are not “returned to sender” but I can not see them in my dropbox. Can anyone help me? Thank you.
Hey GeertS, the process outlined in this article is the official Dropbox process that helps you save email attachments to Dropbox.
Are you having issues with this process?
11 Replies
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Hello Walter.
Thank you for the quick respons. I have an Apple Ipad and a Laptop HP Windows. I have 2 email-adresses. I did tests with the standard Email browser of Apple and Outlook on the laptop.The emailadress for « addtodropbox » seems to work: the attachements come in « email attachments » in my Dropbox. I did the same to send mails to my « sendtodropbox » adress. These mails do not appear in « apps » and « attachments » and I get a delivery-failure as well in Outlook as in the standard mail for Apple Ipad. I hope my explanation is clear enough; I am a Dutch-speaking Belgien….Spoiler (Highlight to read)
Hello Nancy. Thanks for your reply. Here you find a full screen shot of the returned mails. I do not understand what you mean with the « option you click on before receiving it » Can you give me more details please? Thank you!
Hello Nancy. Thanks for your reply. Here you find a full screen shot of the returned mails. I do not understand what you mean with the « option you click on before receiving it » Can you give me more details please? Thank you!
[Removed as per Community Guidelines]
- Jay
Dropbox Community Moderator
Hi GeertS, I've removed the images for your own privacy.
The email address created by the Dropbox site is an @addtodropbox.com domain. The sendtodropbox.com domain is a different one, and is unrelated to Dropbox in any way.
If that email address no longer works, then you'll need to contact that site for assistance.
Hello Jay. I did nog know that the « sendtodropbox.com » was not related to Dropbox. Sorry for that.
Is there an other method to save mails directly in Dropbox ? Thank you Jay.- Hannah
Hey GeertS, the process outlined in this article is the official Dropbox process that helps you save email attachments to Dropbox.
Are you having issues with this process?
Hello Hannah. Thank you for your mail. I activated the service and it works. Thanks again.
Hi Geert, I also used the great service provided by sendtodropbox.com for years...
Unfortunately the service shut down suddenly and the alternative provided by
Dropbox itself is by far not at the same level we are used to. Try it, it might work
for you. If you find an alternative solution to your (our) problem please share with me.
